TAG Heuer Client Advisor
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- €26,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jul 21, 2026
About TAG Heuer
TAG Heuer, founded in 1860 in Saint-Imier, Switzerland, stands at the intersection of avant-garde watchmaking, precision engineering and sporting performance. As an employer, the Maison offers a dynamic environment where heritage and innovation inform every function, from manufacture and design to retail, marketing and digital transformation. Its teams contribute to a brand renowned for chronographs, motor-racing partnerships and a bold spirit of performance under pressure. TAG Heuer seeks passionate, agile professionals who value technical excellence, entrepreneurial energy and collaborative ambition, offering opportunities to grow within a global luxury house shaped by Swiss savoir-faire and contemporary momentum.
TAG Heuer Client Advisor position in Taormina, Sicily. Temporary full-time luxury retail role offering €26,000 annual salary with incentive scheme participation.
Role & Responsibilities
- Drive boutique sales performance and achieve personal KPI targets through consultative selling techniques and consistent client engagement on the sales floor
- Recruit and retain new clients by leveraging clienteling tools and data; maintain qualitative client information to enable personalized, relevant communication
- Embody TAG Heuer's brand DNA and history as a passionate ambassador both in-store and at external events, communicating the brand story, technical specifications, and value propositions with authenticity
- Support team members and colleagues to ensure cohesive operations; propose innovative ideas to enhance sales through merchandising, events, and product mix optimization
- Execute daily operational procedures including inventory management, cash handling, security protocols, store opening and closing, and after-sales coordination
- Maintain Visual Merchandising standards, grooming protocols, window animations, and product presentation according to internal guidelines
- Demonstrate omnichannel awareness to ensure seamless client experiences across all touchpoints and maximize conversion opportunities
- Ensure compliance with internal control policies, retail procedures, and Brand DNA standards
Qualifications
- Minimum 3 years of experience in luxury retail environments
- Fluent in English and Italian; additional languages valued
- Proven knowledge of luxury watch category, lifestyle trends, and emerging technologies
- Strong understanding of retail KPIs (traffic, conversion, sales volume and value, ASP, sales mix) and clienteling metrics
- Client-centric mindset with demonstrated ability to build long-term relationships and recruit new clients
- Excellent interpersonal and communication skills with ability to convey brand narratives and technical product details
- Familiarity with retail systems, CRM tools, and digital platforms
- Professional presentation skills with ability to represent the maison in formal and informal settings
Skills
Experience
Minimum 3 years in a luxury retail environment, with demonstrated success in client acquisition, relationship management, and sales target achievement. Experience in the luxury watch or jewelry sectors is particularly valued. The candidate should have proven track record of working effectively in fast-paced, dynamic retail settings.
Education
Secondary education or equivalent; further qualification in luxury retail, fashion, or business management is advantageous but not required.
Workplace
This position is based in Taormina, Sicily, Italy, within easy reach of Catania.
Compensation
The base compensation for this position is EUR 26,000 per annum.
Benefits
Participation in an incentive scheme; statutory benefits as per Italian collective bargaining agreement (CCNL Commercio e Terziario); additional benefits may be granted in accordance with company policies.
Culture
TAG Heuer fosters a performance-driven culture where precision, innovation, and avant-garde thinking guide both craftsmanship and teamwork. As an employer, the Maison values entrepreneurial spirit, collaboration, and a passion for pushing boundaries, offering a dynamic environment shaped by Swiss excellence and a strong connection to sport and lifestyle.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like TAG Heuer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Brand Ambassador», «Retail Consultant», «Customer Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.