TAG Heuer Client Advisor
- Location
- San DiegoCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $24–27/hour
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Aug 10, 2026
About TAG Heuer
TAG Heuer, founded in 1860 in Saint-Imier, Switzerland, stands at the intersection of avant-garde watchmaking, precision engineering and sporting performance. As an employer, the Maison offers a dynamic environment where heritage and innovation inform every function, from manufacture and design to retail, marketing and digital transformation. Its teams contribute to a brand renowned for chronographs, motor-racing partnerships and a bold spirit of performance under pressure. TAG Heuer seeks passionate, agile professionals who value technical excellence, entrepreneurial energy and collaborative ambition, offering opportunities to grow within a global luxury house shaped by Swiss savoir-faire and contemporary momentum.
TAG Heuer Client Advisor position in San Diego, California. Full-time luxury retail role with $24–$27/hour plus commission and bonus target.
Role & Responsibilities
- Lead sales floor activities to increase boutique sales and achieve individual KPIs whilst delivering memorable in-store experiences
- Support team members and collaborate with colleagues to foster a positive, inclusive, and supportive work environment
- Develop and execute omnichannel sales strategies, considering all client touchpoints to optimize engagement
- Achieve individual clienteling objectives including outreach, appointment scheduling, and conversion of appointments to sales
- Collect and leverage qualitative client data through CEGID and Salesforce to address clients in a personally relevant manner and grow the business
- Communicate TAG Heuer's brand story, DNA, technical specifications, and collection advantages to build trust and long-term relationships
- Propose and implement new sales initiatives such as merchandising concepts, boutique events, and optimized product mix strategies
- Execute daily operational processes including inventory management, cash handling, security procedures, store opening and closing under management supervision
- Perform visual merchandising including window animation, product presentation, and maintenance of brand guidelines
- Coordinate after-sales operations and ensure product returns
- Uphold rigorous standards regarding personal grooming, professional attitudes, and compliance with internal control policies
Qualifications
- Minimum 3 years of luxury retail experience
- Demonstrated proficiency in client discovery, product presentation, storytelling, upselling, objection handling, and sales closing techniques
- Fluent in English and local language (Spanish preferred); a third language is advantageous
- Strong understanding of sales KPIs including traffic, conversion rate, sales volume and value, average selling price, and sales mix
- Working knowledge of client and clienteling KPIs
- Proficiency with CEGID, Salesforce, and digital retail tools
- Knowledge of TAG Heuer's brand DNA, heritage, and product collections
- Familiarity with front- and back-office retail systems and procedures
Skills
Experience
Minimum 3 years of experience in luxury retail environment, with proven track record of achieving sales targets and managing client relationships.
Education
High school diploma or equivalent required; additional retail certifications or training in luxury goods appreciated.
Workplace
The successful candidate will be located in San Diego, California, USA.
Compensation
The base compensation for this position ranges from USD 24 to USD 27 per hour.
Benefits
Medical insurance, bonus and commission structure, paid time off, retail holiday pay, 401(k) with automatic employee contribution, employee assistance programs.
Culture
TAG Heuer fosters a performance-driven culture where precision, innovation, and avant-garde thinking guide both craftsmanship and teamwork. As an employer, the Maison values entrepreneurial spirit, collaboration, and a passion for pushing boundaries, offering a dynamic environment shaped by Swiss excellence and a strong connection to sport and lifestyle.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like TAG Heuer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Brand Ambassador», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.