TAG Heuer Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $18–21/hour
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Aug 14, 2026
About TAG Heuer
TAG Heuer, founded in 1860 in Saint-Imier, Switzerland, stands at the intersection of avant-garde watchmaking, precision engineering and sporting performance. As an employer, the Maison offers a dynamic environment where heritage and innovation inform every function, from manufacture and design to retail, marketing and digital transformation. Its teams contribute to a brand renowned for chronographs, motor-racing partnerships and a bold spirit of performance under pressure. TAG Heuer seeks passionate, agile professionals who value technical excellence, entrepreneurial energy and collaborative ambition, offering opportunities to grow within a global luxury house shaped by Swiss savoir-faire and contemporary momentum.
TAG Heuer Client Advisor in Orlando, Florida — luxury watch retail sales, clienteling, and brand ambassadorship role.
Role & Responsibilities
- Drive boutique sales and personal KPIs through consultative selling techniques, client discovery, product storytelling, and sales closing
- Develop and maintain a portfolio of clients through systematic outreach, appointment setting, and personalized relationship management
- Embody TAG Heuer's brand DNA and serve as a passionate Brand Ambassador in retail and event environments
- Ensure qualitative client data collection and leverage customer insights to personalise engagement and identify growth opportunities
- Manage daily retail operations including inventory management, cash handling, security protocols, store opening and closing procedures
- Execute visual merchandising guidelines rigorously, including window displays, product presentation, and brand catalogue maintenance
- Operate front and back-office retail tools including CEGID and Salesforce
- Coordinate after-sales services and watch servicing workflows
- Contribute to a positive, inclusive, and supportive boutique environment while maintaining compliance with internal control policies
- Collaborate with boutique management and colleagues to support team objectives and suggest new sales initiatives
Qualifications
- Minimum 2 years' experience in luxury retail environment
- Demonstrated knowledge and passion for watches, lifestyle trends, new technologies, and sports
- Fluent in English plus local language (Spanish preferred); additional languages valued
- Strong selling skills including client discovery, product presentation, storytelling, upselling, objection handling, and sales closing
- Understanding of sales KPIs: traffic, conversion, sales volume and value, average selling price, and sales mix
- Familiarity with client and clienteling KPIs and metrics
- Knowledge of brand DNA, history, and product collections
- Proficiency with digital tools and retail systems
- Client-centric mindset with focus on recruiting new clients and nurturing long-term relationships
Skills
Experience
Minimum 2 years of professional experience in a luxury retail environment. Beginner-level qualification acceptable with proven retail sales background and luxury goods exposure.
Education
High school diploma or equivalent; further education in hospitality, retail management, or luxury business preferred but not required.
Workplace
The successful candidate will be located in Orlando, Florida, USA.
Compensation
The base compensation for this position ranges from USD 18 to USD 21 per hour.
Benefits
Medical insurance, bonus and commission structure, paid time off, retail holiday pay, 401(k) with automatic employer contribution, employee assistance programs.
Culture
TAG Heuer fosters a performance-driven culture where precision, innovation, and avant-garde thinking guide both craftsmanship and teamwork. As an employer, the Maison values entrepreneurial spirit, collaboration, and a passion for pushing boundaries, offering a dynamic environment shaped by Swiss excellence and a strong connection to sport and lifestyle.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like TAG Heuer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Brand Ambassador», «Retail Associate», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.