TAG Heuer Client Advisor

Location
Employment
Temporary
Seniority
Entry-Level
Posted
Apr 23, 2026

About TAG Heuer

TAG Heuer is a Swiss avant-garde watchmaker known for technical innovation, sporty aesthetics and precision engineering. As a maison within the LVMH group, TAG Heuer blends heritage watchmaking with contemporary design and a performance-driven brand spirit, selling through global boutiques and selective retail partners.

TAG Heuer Milan seeks a Client Advisor (temporary, part-time) to drive boutique sales and client relationships in Milan, Italy.

Role & Responsibilities

  • Drive boutique sales to achieve individual and store KPIs through consultative selling, upselling and effective closing techniques.
  • Deliver memorable, brand-right client experiences and act as a passionate TAG Heuer ambassador both inside and outside the boutique.
  • Develop and grow the active client base through proactive prospecting, client discovery and long-term clienteling.
  • Collect and maintain high-quality client data; leverage CRM and clienteling tools to personalise follow-ups and communications.
  • Support daily boutique operations and administrative processes, ensuring compliance with grooming, conduct and visual merchandising standards.
  • Collaborate with colleagues to share best practices and contribute to a high-performing retail team environment.

Qualifications

  • Demonstrable commercial awareness and understanding of sales KPIs and clienteling metrics.
  • Comfort with digital sales and clienteling tools; ability to record and use client data effectively.
  • Strong interpersonal and communication skills with a client-centric mindset.
  • Energetic, self-motivated and results-oriented with the ability to work in a fast-paced retail environment.
  • High integrity, professionalism and a team-oriented attitude; adaptable to change and open to new ideas.

Skills

Client discovery Product presentation Storytelling Upselling Handling objections Sales closing Clienteling and CRM usage Knowledge of digital tools

Experience

Entry-level. Beginner candidates are welcome; prior retail, luxury sales or customer-facing experience is advantageous and will support rapid achievement of sales targets.

Education

Secondary-school diploma or equivalent; vocational training in retail, sales or hospitality is an advantage.

Workplace

The successful candidate will be located in Milan, Lombardy, Italy.

Culture

TAG Heuer fosters an innovative, performance-oriented retail culture grounded in the maison’s avant-garde spirit. The workplace values entrepreneurship, teamwork and a client-first approach, with emphasis on professional presentation and continuous commercial improvement.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like TAG Heuer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Consultant», «Retail Sales Associate», «Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

TAG Heuer

TAG Heuer Client Advisor

Milan, Italy

Continue to the application.