TAG Heuer Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $20–24/hour
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jun 11, 2026
About TAG Heuer
TAG Heuer, founded in 1860 in Saint-Imier, Switzerland, stands at the intersection of avant-garde watchmaking, precision engineering and sporting performance. As an employer, the Maison offers a dynamic environment where heritage and innovation inform every function, from manufacture and design to retail, marketing and digital transformation. Its teams contribute to a brand renowned for chronographs, motor-racing partnerships and a bold spirit of performance under pressure. TAG Heuer seeks passionate, agile professionals who value technical excellence, entrepreneurial energy and collaborative ambition, offering opportunities to grow within a global luxury house shaped by Swiss savoir-faire and contemporary momentum.
TAG Heuer Client Advisor position in Miami, FL. Full-time luxury retail sales role combining boutique operations and high-touch clienteling. $20–$24/hr plus commission.
Role & Responsibilities
- Drive boutique sales and individual KPIs on the sales floor, delivering memorable in-store experiences and services
- Support colleagues and team members to maintain operational excellence and positive team environment
- Apply omnichannel sales mindset to optimize client touchpoints and overall brand experience
- Propose strategic ideas to develop sales growth through merchandising initiatives, events, and product mix optimization
- Embody TAG Heuer brand DNA and serve as a passionate brand ambassador at in-store and external events
- Achieve individual clienteling objectives including outreach targets, appointment bookings, and sales conversion from client appointments
- Ensure qualitative client data collection and leverage CRM tools to personalize client communication and identify business development opportunities
- Communicate brand story, heritage, and technical product advantages to build trust and foster long-lasting relationships
- Execute daily retail operations including inventory management, cash handling, security protocols, store opening and closing procedures
- Properly utilize front and back office tools including CEGID and Salesforce systems
- Coordinate after-sales operations and product servicing until watch returns
- Maintain rigorous compliance with grooming, attitude, and visual merchandising guidelines including window displays and product presentation
- Contribute to store maintenance and ensure adherence to internal control policies
Qualifications
- Minimum 2 years of experience in luxury retail environment
- Fluent in English and local language (Spanish); additional language a plus
- Demonstrated knowledge and passion for watches, luxury lifestyle trends, new technologies, and sports
- Proficiency in sales techniques including client discovery, product presentation, storytelling, upselling, objection handling, and sales closing
- Solid understanding of sales KPIs including traffic, conversion, sales volume and value, average selling price, and sales mix
- Familiarity with client and clienteling KPIs
- Competence with digital tools and CRM systems
- Knowledge of TAG Heuer brand DNA, heritage, and product collections
- Understanding of luxury retail procedures and after-sales service protocols
Skills
Experience
Minimum 2 years in luxury retail sales or client-facing roles within high-end environments.
Education
High school diploma or equivalent; further retail, sales, or luxury brand training is advantageous.
Workplace
The successful candidate will be located in Miami, Florida, USA.
Compensation
The base compensation for this position ranges from USD 20 to USD 24 per hour.
Benefits
Medical insurance, commission and target bonus structure, paid time off, retail holiday pay, 401(k) with automatic employee contribution, employee assistance programs.
Culture
TAG Heuer fosters a performance-driven culture where precision, innovation, and avant-garde thinking guide both craftsmanship and teamwork. As an employer, the Maison values entrepreneurial spirit, collaboration, and a passion for pushing boundaries, offering a dynamic environment shaped by Swiss excellence and a strong connection to sport and lifestyle.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like TAG Heuer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Boutique Consultant», «Luxury Sales Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.