TAG Heuer Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $20–24/hour
- Posted
- Mar 29, 2026
About TAG Heuer
TAG Heuer is a Swiss luxury watchmaker known for its precision, sporting heritage and innovative timepieces. As part of LVMH's Watches & Jewellery division, the Maison operates a global network of boutiques and emphasizes technical excellence, experiential retail and high-performance brand stewardship.
TAG Heuer seeks a Client Advisor in Miami (Dadeland) — full-time role, $20–$24/hr plus commission; clienteling, sales and omnichannel responsibilities.
Role & Responsibilities
- Drive boutique sales by achieving personal KPIs and contributing to overall store targets through exemplary selling techniques and upselling.
- Develop and maintain long-term client relationships via proactive clienteling, personalized outreach, appointment setting and follow-ups across all touchpoints.
- Deliver compelling brand storytelling and product demonstrations that communicate technical attributes and the Maison’s DNA to build trust and loyalty.
- Operate and maintain retail processes including inventory, cash management, security, store opening/closing and compliance with internal control policies.
- Use CRM and retail platforms (CEGID, Salesforce) to capture qualitative client data, manage appointments and leverage insights for targeted outreach.
- Support visual merchandising (window animation, product presentation, catalogues) and ensure adherence to grooming and presentation guidelines.
- Coordinate after-sales operations and liaise with service teams until product return, ensuring client satisfaction.
Qualifications
- Minimum two years’ experience in luxury retail or high-end sales roles with a proven sales track record.
- Fluency in English (required); proficiency in an additional local language or a third language is advantageous.
- Strong knowledge of watches, brand heritage, product collections and luxury lifestyle trends.
- Demonstrable selling skills: client discovery, storytelling, objection handling, closing and upselling.
- Familiarity with retail KPIs (traffic, conversion, ASP, sales mix) and clienteling metrics.
- Rigorous adherence to retail procedures, visual merchandising standards and internal control policies.
Skills
Experience
At least 2 years of experience in luxury retail or an equivalent high-end sales environment, with demonstrated ability to meet sales targets and execute clienteling activities.
Education
High school diploma or equivalent required; bachelor's degree in business, marketing or a related field preferred.
Workplace
The successful candidate will be located in Miami, Florida, USA.
Compensation
The base compensation for this position ranges from USD 20 to USD 24 per hour.
Benefits
Medical insurance, commission and bonus structure, paid time off, retail holiday pay, 401(k) with automatic employee contribution, employee assistance programs.
Culture
The Maison cultivates a performance-driven, client-centric retail culture grounded in precision and sporty-luxury aesthetics. Teams operate in a fast-paced, collaborative environment where initiative, integrity and exceptional presentation are rewarded.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like TAG Heuer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Luxury Sales Consultant», «Retail Sales Associate», «Clienteling Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.