TAG Heuer Client Advisor
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Aug 19, 2026
About TAG Heuer
TAG Heuer, founded in 1860 in Saint-Imier, Switzerland, stands at the intersection of avant-garde watchmaking, precision engineering and sporting performance. As an employer, the Maison offers a dynamic environment where heritage and innovation inform every function, from manufacture and design to retail, marketing and digital transformation. Its teams contribute to a brand renowned for chronographs, motor-racing partnerships and a bold spirit of performance under pressure. TAG Heuer seeks passionate, agile professionals who value technical excellence, entrepreneurial energy and collaborative ambition, offering opportunities to grow within a global luxury house shaped by Swiss savoir-faire and contemporary momentum.
TAG Heuer Client Advisor in Madrid, Spain. Join the luxury watchmaker and drive boutique sales with exceptional client relationships.
Role & Responsibilities
- Proactively achieve sales targets and KPIs by employing effective selling techniques and fostering team collaboration
- Develop and nurture enduring client relationships, leveraging all available resources to consistently deliver memorable in-store experiences and exceptional service
- Embody TAG Heuer's brand DNA and serve as a Brand Ambassador, actively participating in events both within and outside the boutique
- Actively promote and integrate omnichannel sales initiatives to ensure a seamless and superior client journey across all interaction points
- Innovate and propose strategic ideas for sales growth, covering merchandising and special events
- Master qualitative client data collection, utilizing insights to personalize client engagement and maximize business opportunities
- Actively contribute to operational excellence, supporting all daily processes such as inventory management, cash operations, and security under boutique management guidance
Qualifications
- Minimum 3 years of experience in luxury retail operations or related commercial environments
- Strong commercial background and training in luxury retail
- Proven knowledge of luxury retail operations, including selling techniques, clienteling KPIs, digital tools, and retail procedures
- Advanced fluency in English and Spanish; proficiency in additional languages is highly valued
- Client-centric mindset with excellent interpersonal and communication skills
- Strong service predisposition
- Demonstrated keen interest in environmental issues and Green IT best practices
Skills
Experience
Minimum 3 years of experience in luxury retail operations or related commercial environments, supported by a strong commercial background and demonstrated expertise in luxury retail procedures and selling techniques.
Education
Not specified
Workplace
This position is based in Madrid, Madrid, Spain.
Benefits
Tailor-made onboarding program; career and development opportunities within the LVMH Group including internal training, mentoring, and international mobility; exclusive discounts on selected TAG Heuer and LVMH products; access to cutting-edge learning platforms; language academy enrollment; health and life insurance coverage; Wellhub membership providing access to wellness benefits and resources.
Culture
TAG Heuer fosters a performance-driven culture where precision, innovation, and avant-garde thinking guide both craftsmanship and teamwork. As an employer, the Maison values entrepreneurial spirit, collaboration, and a passion for pushing boundaries, offering a dynamic environment shaped by Swiss excellence and a strong connection to sport and lifestyle.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like TAG Heuer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Retail Associate», «Brand Ambassador», «Boutique Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.