TAG Heuer Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $19–22/hour
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Aug 1, 2026
About TAG Heuer
TAG Heuer, founded in 1860 in Saint-Imier, Switzerland, stands at the intersection of avant-garde watchmaking, precision engineering and sporting performance. As an employer, the Maison offers a dynamic environment where heritage and innovation inform every function, from manufacture and design to retail, marketing and digital transformation. Its teams contribute to a brand renowned for chronographs, motor-racing partnerships and a bold spirit of performance under pressure. TAG Heuer seeks passionate, agile professionals who value technical excellence, entrepreneurial energy and collaborative ambition, offering opportunities to grow within a global luxury house shaped by Swiss savoir-faire and contemporary momentum.
TAG Heuer Client Advisor position in Houston, TX offering luxury retail sales role with $19-$22/hr plus commission and benefits.
Role & Responsibilities
- Drive boutique sales by playing a central role on the sales floor and achieving individual KPIs while consistently delivering memorable client experiences and services in-store
- Support colleagues and team members in the boutique, fostering a positive, inclusive, and supportive work environment
- Embrace omnichannel sales strategy to ensure optimal client experience across all possible customer touchpoints
- Propose and implement new sales initiatives including merchandising concepts, events, and product mix optimization
- Embody TAG Heuer's brand DNA and act as a passionate brand ambassador in and outside the boutique, particularly at events
- Achieve individual clienteling objectives including outreach targets, appointment scheduling, and sales conversion through leveraging available tools
- Ensure qualitative client data collection and utilize collected data to address clients in personally relevant ways, capitalizing on business growth opportunities
- Communicate brand story, DNA, technical details, and product advantages in an inspiring manner to build trust and long-lasting client relationships
- Execute daily retail and administrative processes including inventory management, cash handling, security protocols, and store opening/closing procedures
- Proficiently operate front and back-office tools including CEGID and Salesforce; perform visual merchandising activities
- Coordinate after-sales operations until the return of watch items
- Rigorously apply guidelines related to grooming standards, professional attitudes, and visual merchandising including window animation and product presentation
- Maintain store appearance and contribute to a clean, well-maintained retail environment
- Ensure strict compliance with all internal control policies and procedures
Qualifications
- Minimum 3 years of experience in a luxury retail environment
- Fluency in English plus local language (Spanish preferred for Houston market); additional languages are advantageous
- Demonstrated knowledge of and passion for watches, luxury lifestyle trends, new technologies, and sports
- Proven selling skills including client discovery, product presentation, storytelling, upselling, objection handling, and sales closing
- Strong understanding of sales KPIs including traffic, conversion, sales volume and value, average selling price (ASP), and sales mix
- Knowledge of client and clienteling KPIs
- Proficiency with digital retail tools and systems
- Knowledge of brand DNA, history, and collections
- Familiarity with front and back-office retail procedures and tools
Skills
Experience
Minimum 3 years of experience in a luxury retail environment with demonstrated expertise in client-focused sales, product knowledge, and retail operations.
Education
High school diploma or equivalent required; further education in luxury retail, business, or related fields is a plus.
Workplace
The successful candidate will be located in Houston, Texas, USA.
Compensation
The base compensation for this position ranges from USD 19 to USD 22 per hour.
Benefits
Medical insurance, bonus and commission structure, paid time off, retail holiday pay, 401(k) with automatic employer contribution, employee assistance programs.
Culture
TAG Heuer fosters a performance-driven culture where precision, innovation, and avant-garde thinking guide both craftsmanship and teamwork. As an employer, the Maison values entrepreneurial spirit, collaboration, and a passion for pushing boundaries, offering a dynamic environment shaped by Swiss excellence and a strong connection to sport and lifestyle.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like TAG Heuer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Watch Consultant», «Retail Sales Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.