TAG Heuer Client Advisor
- Location
- Costa MesaCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $23–27/hour
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jul 28, 2026
About TAG Heuer
TAG Heuer, founded in 1860 in Saint-Imier, Switzerland, stands at the intersection of avant-garde watchmaking, precision engineering and sporting performance. As an employer, the Maison offers a dynamic environment where heritage and innovation inform every function, from manufacture and design to retail, marketing and digital transformation. Its teams contribute to a brand renowned for chronographs, motor-racing partnerships and a bold spirit of performance under pressure. TAG Heuer seeks passionate, agile professionals who value technical excellence, entrepreneurial energy and collaborative ambition, offering opportunities to grow within a global luxury house shaped by Swiss savoir-faire and contemporary momentum.
TAG Heuer Client Advisor position at South Coast Plaza, Costa Mesa. Full-time luxury retail sales role offering $23–$27/hr plus commission.
Role & Responsibilities
- Drive individual and team sales performance by executing consultative selling techniques, client discovery, and storytelling to achieve KPIs including traffic conversion, average transaction value, and sales mix
- Execute strategic clienteling initiatives to build and nurture a personal client base, leveraging customer relationship management tools to schedule appointments and personalize engagement
- Collect and maintain accurate client data, ensuring qualitative information is captured and leveraged to communicate in a personally relevant manner and capitalize on growth opportunities
- Embody TAG Heuer brand DNA and act as a passionate brand ambassador in-store and at external events, communicating the brand narrative and technical product details with authenticity
- Manage front and back office retail operations including inventory management, cash handling, security protocols, store opening and closing procedures, and after-sales coordination
- Execute visual merchandising standards including window displays, product presentation, and catalogue management while maintaining rigorous grooming and presentation guidelines
- Support boutique colleagues and team members to foster a positive, inclusive, and supportive work environment
- Propose innovative ideas for sales development, including merchandising concepts, events, and product mix optimization
- Leverage omnichannel sales mindset to ensure seamless client experience across all touchpoints and platforms
Qualifications
- Minimum 3 years of luxury retail sales experience
- Demonstrated knowledge of and passion for watches, timepieces, and luxury goods
- Fluency in English and local language (Spanish preferred); multilingual capability is advantageous
- Proficiency with retail point-of-sale systems and customer relationship management platforms
- Strong understanding of sales KPIs including traffic, conversion rates, average selling price, and sales mix analysis
- Knowledge of clienteling principles and client development metrics
- Familiarity with luxury retail procedures and internal control policies
- Ability to present professionally and represent the Maison both in and outside the store setting
Skills
Experience
Minimum 3 years of professional experience in luxury retail sales or related client-facing roles within the watches, jewellery, or high-end fashion sectors. Proven track record of meeting or exceeding individual sales targets, building client relationships, and demonstrating product expertise.
Education
High school diploma or equivalent required; associate degree or specialized retail training in luxury goods preferred.
Workplace
This position is based in Costa Mesa, California, USA, within easy reach of Los Angeles.
Compensation
The base compensation for this position ranges from USD 23 to USD 27 per hour.
Benefits
Medical insurance, bonus and commission structure, paid time off, retail holiday pay, 401(k) with automatic employee contribution, employee assistance programs.
Culture
TAG Heuer fosters a performance-driven culture where precision, innovation, and avant-garde thinking guide both craftsmanship and teamwork. As an employer, the Maison values entrepreneurial spirit, collaboration, and a passion for pushing boundaries, offering a dynamic environment shaped by Swiss excellence and a strong connection to sport and lifestyle.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like TAG Heuer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Boutique Associate», «Client Relations Specialist», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.