- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 8, 2026
About TAG Heuer
TAG Heuer, founded in 1860 in Saint-Imier, Switzerland, stands at the intersection of avant-garde watchmaking, precision engineering and sporting performance. As an employer, the Maison offers a dynamic environment where heritage and innovation inform every function, from manufacture and design to retail, marketing and digital transformation. Its teams contribute to a brand renowned for chronographs, motor-racing partnerships and a bold spirit of performance under pressure. TAG Heuer seeks passionate, agile professionals who value technical excellence, entrepreneurial energy and collaborative ambition, offering opportunities to grow within a global luxury house shaped by Swiss savoir-faire and contemporary momentum.
The Client Advisor drives boutique sales, develops lasting client relationships, represents TAG Heuer, and supports operational excellence and an inclusive team environment. This permanent, full-time, on-site role is based in Barcelona and reports to the Boutique Manager; the start date is as soon as possible.
Role & Responsibilities
- Proactively achieve sales targets and KPIs through effective selling techniques and team collaboration.
- Develop lasting client relationships, using available resources to deliver memorable in-store experiences and exceptional service.
- Represent TAG Heuer’s brand DNA as a Brand Ambassador and participate in events inside and outside the boutique.
- Promote and integrate omnichannel sales initiatives to ensure a seamless client journey across all interaction points.
- Propose strategic ideas to grow sales, including through merchandising and special events.
- Collect qualitative client data and use insights to personalize engagement and maximize business opportunities.
- Support daily operations, including inventory management, cash operations, and security, under the Boutique Manager’s guidance.
Qualifications
- Strong commercial background and training.
- Knowledge of luxury retail operations, including selling techniques, clienteling KPIs, digital tools, and retail procedures.
- Advanced fluency in English and Spanish; proficiency in additional languages is highly valued.
- Client-centric mindset, excellent interpersonal and communication skills, and a strong service orientation.
- Keen interest in environmental issues related to Green IT, and willingness to be trained in and implement associated best practices as part of the LVMH LIFE360 program.
Skills
Experience
Minimum 3 years in luxury retail operations or related commercial environments.
Workplace
The successful candidate will be located in Barcelona, Catalonia, Spain.
Explore jobs in Catalonia or in Spain.
Benefits
Tailor-made onboarding; career and development opportunities within the LVMH Group, including internal training, mentoring, and international mobility; exclusive discounts on selected TAG Heuer and LVMH products; access to learning platforms; language academy enrollment; health and life insurance; Wellhub membership.
Culture
TAG Heuer fosters a performance-driven culture where precision, innovation, and avant-garde thinking guide both craftsmanship and teamwork. As an employer, the Maison values entrepreneurial spirit, collaboration, and a passion for pushing boundaries, offering a dynamic environment shaped by Swiss excellence and a strong connection to sport and lifestyle.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like TAG Heuer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Advisor», «Luxury Sales Advisor», «Client Experience Advisor», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.