- Location
- Boon Leat Terrace 2 (View map)Singapore 119844
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 26, 2026
About Swatch
Swatch is an iconic Swiss watchmaking brand that has redefined timekeeping through bold design, precision engineering, and a democratic spirit of creativity since 1983. As an employer, the brand offers an energetic, international environment where innovation, craftsmanship, marketing flair, and cultural relevance converge. Employees are invited to contribute to a house known for challenging convention, celebrating individuality, and bringing Swiss quality to a global audience. With the strength of the Swatch Group behind it, Swatch provides opportunities across product development, retail, communications, operations, and digital transformation, attracting talents who thrive at the intersection of design, technology, and contemporary lifestyle.
Swatch seeks a Store Manager in Singapore to lead its retail team, drive sales and service performance, and oversee daily store operations, inventory, cash handling, presentation and reporting. The role includes coaching and developing the team, maintaining customer service and safety standards, and working weekends, public holidays and rotating shifts.
Role & Responsibilities
- Lead and motivate the retail team to meet and exceed sales and service targets.
- Monitor store performance, analyze trends, and implement action plans to drive results.
- Coach and develop the retail team through ongoing training, performance reviews, and mentorship.
- Ensure high standards of customer service and handle customer feedback professionally.
- Oversee store operations, including rostering, visual merchandising, and compliance with headquarters guidelines.
- Manage inventory accuracy, stock levels, and daily cash handling.
- Maintain store presentation, safety, and security standards.
- Submit accurate reports and updates.
Qualifications
- Sales-driven, customer-focused, and detail-oriented.
- Organized, proactive, and adaptable to a fast-paced retail environment.
- Willing to work weekends, public holidays, and rotating shifts.
- Strong leadership, communication, and people management skills.
- English and a local language are a plus.
Skills
Experience
2–3 years of experience in retail management
Workplace
The successful candidate will be located in Singapore, Central, Singapore.
Explore jobs in Singapore.
Culture
Swatch fosters a vibrant, creative workplace where Swiss precision meets bold self-expression and accessible design. As an employer, it encourages innovation, collaboration, and a playful entrepreneurial spirit, bringing together diverse teams across retail, design, marketing, and operations in a dynamic international environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swatch, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Boutique Manager», «Retail Operations Manager», «Store Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.