Swatch Store Manager

About Swatch

Swatch is an iconic Swiss watchmaking brand that has redefined timekeeping through bold design, precision engineering, and a democratic spirit of creativity since 1983. As an employer, the brand offers an energetic, international environment where innovation, craftsmanship, marketing flair, and cultural relevance converge. Employees are invited to contribute to a house known for challenging convention, celebrating individuality, and bringing Swiss quality to a global audience. With the strength of the Swatch Group behind it, Swatch provides opportunities across product development, retail, communications, operations, and digital transformation, attracting talents who thrive at the intersection of design, technology, and contemporary lifestyle.

Role & Responsibilities

• Provide daily leadership and coaching to store team members on their professional development
• Cultivate a positive workplace atmosphere that encourages initiative, collaboration, and excellence
• Motivate the team to achieve and exceed shared commercial targets and KPIs
• Oversee planning, organization, and day-to-day store operations including scheduling and inventory management
• Identify commercial opportunities and translate them into actionable floor initiatives
• Maintain optimal store presentation standards and ensure consistent brand experience aligned with Swatch Group standards
• Actively engage on the sales floor and build meaningful client relationships through attentive advisory services
• Monitor sales performance, analyze metrics, and implement corrective actions as needed

Qualifications

• Proven retail management experience with demonstrated success in a supervisory or management role
• People-focused, coaching-oriented leadership style with strong interpersonal skills
• Entrepreneurial mindset with decisiveness and ownership mentality
• Fluency in Dutch and solid proficiency in English
• Knowledge of German and/or French preferred
• Hands-on, pragmatic approach to problem-solving and operations management
• Strong commercial acumen and results orientation

Skills

Experience

Retail management experience in a supervisory or team leadership capacity, ideally within branded retail or luxury watch environments. Demonstrated track record of building and motivating high-performing retail teams and delivering consistent commercial results.

Education

Secondary education or equivalent required; further retail management or business qualifications preferred but not mandatory.

Workplace

Benefits

Competitive salary commensurate with experience and qualifications; excellent pension scheme with low employee contribution of 3%; independent role with significant responsibility and autonomy; opportunity to work with globally iconic watch brands; professional development and training opportunities within a collaborative, trust-based organization.

Culture

Swatch fosters a vibrant, creative workplace where Swiss precision meets bold self-expression and accessible design. As an employer, it encourages innovation, collaboration, and a playful entrepreneurial spirit, bringing together diverse teams across retail, design, marketing, and operations in a dynamic international environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.