Swatch Store Manager

Employment Full-time
Seniority Manager
Posted Jan 1, 2026

Swatch is seeking a Store Manager for its Times Square location in New York, USA. This role requires retail management experience, strong leadership skills, and a passion for luxury fashion.

Overview

Swatch, a renowned brand within the Swatch Group, is a leader in the watchmaking industry, celebrated for its innovative designs and Swiss craftsmanship. As part of the Swatch Group, employees benefit from the resources and prestige of a global conglomerate dedicated to excellence in timepieces.

Role & Responsibilities

  • Oversee daily store operations to ensure efficiency and profitability.
  • Lead and motivate the sales team to achieve sales targets and deliver exceptional customer service.
  • Manage inventory levels and ensure accurate stock management.
  • Implement visual merchandising standards to enhance the store's appeal.
  • Develop and execute strategies to drive store traffic and increase sales.
  • Handle customer inquiries and resolve complaints in a professional manner.
  • Prepare and analyze sales reports to identify trends and opportunities for growth.

Qualifications

  • Proven experience in retail management, preferably in the luxury or fashion sector.
  • Strong leadership skills with the ability to inspire and manage a team.
  • Excellent organizational and multitasking abilities.
  • Proficiency in retail management software and Microsoft Office Suite.

Skills

Leadership and team management Customer service excellence Sales and target-driven mindset Inventory management Analytical skills

Experience

Minimum of 3 years of experience in a managerial role within the retail industry, with a focus on luxury or fashion brands.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Workplace

The successful candidate will be located in New York City, New York, USA, with easy access to New York City. 29 luxury roles are listed in New York City on Cerulean. Across the New York region, Cerulean lists 610 open positions — 21 listed in the past two days. Cerulean currently advertises 2.262 open roles in USA, including 71 added in the last 48 hours.

Benefits

Competitive salary package, health benefits, and opportunities for professional development within the Swatch Group.

Culture

Swatch fosters a dynamic and inclusive workplace culture that encourages creativity and innovation. Employees are valued for their contributions and are provided with opportunities for growth and advancement within the company.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.