Swatch Store Manager

Location
Employment Full-time
Seniority Manager
Posted Jan 1, 2026

Join Swatch in New York as a Store Manager. Lead a dynamic team in the heart of Times Square, ensuring exceptional customer service and operational excellence.

Overview

Swatch, a leading brand within the Swatch Group, is renowned for its innovative and trendsetting timepieces. As part of the Swatch Group, the company benefits from the conglomerate's extensive resources and global reach, offering employees a dynamic and supportive environment to thrive in the luxury watch industry.

Role & Responsibilities

  • Oversee daily store operations to ensure efficiency and profitability.
  • Lead and motivate the sales team to achieve sales targets and deliver exceptional customer service.
  • Manage inventory levels and ensure accurate stock management.
  • Implement visual merchandising standards to enhance store presentation.
  • Develop and execute strategic sales plans to drive business growth.
  • Handle customer inquiries and resolve any issues to maintain customer satisfaction.
  • Prepare and analyze sales reports to identify trends and opportunities for improvement.
  • Coordinate with corporate management to align store operations with company objectives.

Qualifications

  • Proven experience in retail management, preferably in the luxury sector.
  • Strong leadership skills with the ability to inspire and manage a team.
  • Excellent communication and interpersonal skills.
  • Proficiency in inventory management and sales reporting.
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently.

Skills

Leadership and team management Customer service excellence Sales strategy development Inventory management Analytical and problem-solving skills

Experience

A minimum of 3-5 years of experience in a managerial role within the retail industry, with a preference for luxury brand experience.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Workplace

This position is based in New York, New York, USA, within easy reach of New York. Cerulean lists 498 open roles in New York, including 19 posted recently. The broader New York area accounts for 610 active listings on Cerulean, 21 of which are new. In USA as a whole, Cerulean currently features 2.262 open positions, with 71 posted this week.

Benefits

Competitive salary package, health benefits, employee discounts, and opportunities for professional development within the Swatch Group.

Culture

Swatch fosters a vibrant and inclusive workplace culture that encourages creativity and innovation. Employees are valued for their unique contributions and are supported in their professional growth within the dynamic luxury watch industry.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.