Swatch Store Manager

About Swatch

Swatch is an iconic Swiss watchmaking brand that has redefined timekeeping through bold design, precision engineering, and a democratic spirit of creativity since 1983. As an employer, the brand offers an energetic, international environment where innovation, craftsmanship, marketing flair, and cultural relevance converge. Employees are invited to contribute to a house known for challenging convention, celebrating individuality, and bringing Swiss quality to a global audience. With the strength of the Swatch Group behind it, Swatch provides opportunities across product development, retail, communications, operations, and digital transformation, attracting talents who thrive at the intersection of design, technology, and contemporary lifestyle.

Swatch seeks an experienced Store Manager to lead a boutique location and drive sales performance through strategic operations and exceptional customer service. The successful candidate will oversee team management, inventory control, loss prevention, and staff recruitment while ensuring consistent execution of company standards and Swatch brand culture.

Role & Responsibilities

• Achieve sales targets and productivity goals through effective execution of company productivity programs, team coaching, and outstanding client service delivery
• Ensure a consistent, respectable, and on-brand in-store experience that reflects Swatch values and design philosophy
• Manage store operations strategically and efficiently in accordance with Swatch Group company standards and protocols
• Lead recruitment, onboarding, and retention initiatives to maintain optimal store staffing levels
• Develop, coach, and guide a large team of retail associates toward individual and collective success
• Maximize inventory efficiency, maintain strict cash controls, and implement loss prevention techniques
• Prioritize competing demands, plan effectively, delegate responsibly, and adapt to fluctuating business needs
• Foster a positive, nourishing team environment that encourages growth and professional achievement

Qualifications

• 3–5 years of documented retail store management experience
• Specialty retail experience preferred
• Demonstrated passion for brand culture delivery and Swatch heritage
• Proven ability to lead and sustain an efficiently operating, cohesive store team
• Strong organizational, communication, and interpersonal skills
• Proficiency with retail management computer systems and point-of-sale platforms

Skills

Experience

3–5 years of retail store management experience, with specialty retail preferred. Candidates should demonstrate a track record of driving sales performance, building cohesive teams, and executing consistent retail operations.

Education

High school diploma or equivalent required; additional retail management training or certification valued.

Workplace

Benefits

Health, dental, and vision insurance (eligible first of the month following 30 days of employment, with generous employer contribution); 401(k) plan with immediate participation and 100% vested employer match after one year; company-paid life insurance and long-term disability; 18 PTO days per year, increasing to 23 after five years; 7 additional days per year for medical, parental, and military leave; holiday pay; voluntary flexible spending account and short-term disability; employee product discount; internal transfer and growth opportunities; $500 employee referral bonuses.

Culture

Swatch fosters a vibrant, creative workplace where Swiss precision meets bold self-expression and accessible design. As an employer, it encourages innovation, collaboration, and a playful entrepreneurial spirit, bringing together diverse teams across retail, design, marketing, and operations in a dynamic international environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.