Swatch Store Manager
- Seniority
- Manager
- Posted
- Mar 30, 2026
About Swatch
Swatch Group is a global leader in the manufacture and distribution of finished watches, encompassing a diverse portfolio of brands spanning entry-level to haute horlogerie. The Group combines heritage watchmaking, advanced microelectronics and design-led innovation across its maisons and operates an international network of mono-brand boutiques and multi-brand retail partners.
Swatch seeks a Store Manager for the Cherry Creek boutique in Denver to lead sales, operations and client experience.
Role & Responsibilities
- Own full P&L accountability for the Cherry Creek boutique, driving sales growth and margin through disciplined execution and commercial planning.
- Lead, coach and develop the boutique team to meet individual and store KPIs, including recruitment, performance management and rostering.
- Deliver an exceptional, high-touch client experience with a focus on clienteling, VIP service and long-term relationship development.
- Execute brand merchandising, visual standards and product launches to maximize sell-through and brand integrity.
- Manage inventory accuracy, stock replenishment, loss-prevention procedures and regular stock reconciliations.
- Oversee day-to-day operations including cash handling, POS reconciliation, store opening/closing and compliance with company policies.
- Plan and activate local marketing, events and collaborations in coordination with regional marketing and wholesale teams.
- Analyze sales data and KPIs to identify opportunities, implement corrective actions and report performance to the regional leadership.
Qualifications
- Proven track record of retail management with P&L responsibility in a high-volume store environment.
- Experience in luxury goods, watches or jewelry retail strongly preferred.
- Demonstrated ability to lead and motivate small teams, with experience in recruitment, training and performance management.
- Strong commercial acumen with experience managing sales planning, forecasting and inventory control.
- Excellent interpersonal and clienteling skills; comfortable engaging with high-net-worth and repeat clients.
- Flexible availability to work weekends, evenings and peak retail periods.
Skills
Experience
Minimum three years of progressive retail experience with at least two years in a supervisory or management role; prior exposure to luxury watch or jewelry retail is highly desirable.
Education
High school diploma or equivalent required; bachelor's degree in business, retail management or a related discipline preferred.
Workplace
This position is based in Denver, Colorado, USA.
Culture
Swatch Group blends Swiss watchmaking craftsmanship with innovation and design, fostering a results-driven yet creative retail environment. The company values product expertise, precise execution and a customer-centric ethos that supports personal development within a global luxury network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swatch, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Boutique Manager», «Flagship Store Manager», «Retail Operations Manager», «Store Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.