Swatch Senior Sales Associate

About Swatch

Swatch is an iconic Swiss watchmaking brand that has redefined timekeeping through bold design, precision engineering, and a democratic spirit of creativity since 1983. As an employer, the brand offers an energetic, international environment where innovation, craftsmanship, marketing flair, and cultural relevance converge. Employees are invited to contribute to a house known for challenging convention, celebrating individuality, and bringing Swiss quality to a global audience. With the strength of the Swatch Group behind it, Swatch provides opportunities across product development, retail, communications, operations, and digital transformation, attracting talents who thrive at the intersection of design, technology, and contemporary lifestyle.

Role & Responsibilities

• Greet customers promptly and professionally.
• Use product knowledge and product selection to deliver exceptional service and build customer relationships.
• Meet and exceed sales goals and objectives.
• Engage customers with the Swatch brand culture.
• Perform merchandising tasks, replenish stock, maintain visual displays, and uphold store organization and cleanliness.
• Support store operations and contribute as a team member in a fast-paced environment.

Qualifications

• At least 2 years of experience in a keyholder or lead sales position.
• Retail sales experience and a background as a keyholder.
• Strong customer service skills and an approachable demeanour.
• Ability to meet or exceed sales objectives.
• Self-starter who exercises good judgment.
• Able to multitask effectively.
• Driven to deliver superior customer service.
• Able to work well as a team player in a fast-paced, energetic environment.
• Able to plan, set, and achieve goals.
• Excellent verbal and interpersonal skills.
• Strong interest in learning about timepieces.

Skills

Experience

2 years of experience in a keyholder or lead sales position

Compensation

The base compensation for this position ranges from USD 19 to USD 23 per hour.

Benefits

Health, dental, and vision insurance; 401(k) with an employer match that vests after one year; company-paid life insurance and long-term disability; 18 PTO days per year, increasing to 23 after five years; 7 days of extended paid medical, parental, and military leave per year; holiday pay; voluntary Flexible Spending Account, short-term disability, and accident/hospital indemnity insurance; employee product discount; internal transfer and growth opportunities; $500 employee referral bonuses.

Culture

Swatch fosters a vibrant, creative workplace where Swiss precision meets bold self-expression and accessible design. As an employer, it encourages innovation, collaboration, and a playful entrepreneurial spirit, bringing together diverse teams across retail, design, marketing, and operations in a dynamic international environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.