Swatch Senior Retail Sales Advisor

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Location
Employment Full-time
Seniority Senior
Posted Feb 20, 2026

Join Swatch in Edinburgh as a Senior Retail Sales Advisor. Drive sales, deliver exceptional service, and grow with a leader in the watchmaking industry.

Overview

Swatch, a part of The Swatch Group, is renowned for its innovative and stylish timepieces. The Swatch Group is a global leader in the watchmaking industry, offering a diverse range of brands that cater to various market segments. As an employer, Swatch is committed to fostering a creative and dynamic work environment that encourages growth and innovation.

Role & Responsibilities

  • Drive sales performance to meet and exceed store targets.
  • Deliver exceptional customer service and build lasting client relationships.
  • Maintain in-depth product knowledge to assist customers effectively.
  • Ensure the store's visual merchandising standards are upheld.
  • Assist in training and mentoring junior sales staff.

Qualifications

  • Proven experience in retail sales, preferably in luxury or fashion sectors.
  • Strong understanding of customer service principles.
  • Ability to work in a fast-paced retail environment.

Skills

Excellent communication and interpersonal skills. Strong sales and negotiation abilities. Proficiency in using point of sale systems and retail software. Attention to detail and organizational skills.

Experience

A minimum of 3 years of experience in a retail sales role, with a focus on luxury or fashion brands.

Education

High school diploma or equivalent required; further education in business or fashion is a plus.

Workplace

The role is situated in Edinburgh, Scotland, UK — conveniently close to Glasgow. There are currently 8 open positions in Edinburgh on Cerulean. Within Scotland, Cerulean currently features 9 open roles. Across UK, Cerulean lists 571 open roles — 16 of them newly added.

Benefits

Competitive salary package, employee discounts on products, and opportunities for career advancement within The Swatch Group.

Culture

Swatch fosters a vibrant and inclusive workplace culture that values creativity, innovation, and collaboration. Employees are encouraged to express their individuality while working towards common goals, creating a dynamic and supportive environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.