Swatch Sales Lead
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Aug 11, 2026
About Swatch
Swatch is an iconic Swiss watchmaking brand that has redefined timekeeping through bold design, precision engineering, and a democratic spirit of creativity since 1983. As an employer, the brand offers an energetic, international environment where innovation, craftsmanship, marketing flair, and cultural relevance converge. Employees are invited to contribute to a house known for challenging convention, celebrating individuality, and bringing Swiss quality to a global audience. With the strength of the Swatch Group behind it, Swatch provides opportunities across product development, retail, communications, operations, and digital transformation, attracting talents who thrive at the intersection of design, technology, and contemporary lifestyle.
Swatch Sherway Gardens Sales Lead (Full-Time) in Toronto. Lead retail team and drive sales excellence.
Role & Responsibilities
- Lead and motivate the retail sales team to achieve store targets and KPIs
- Manage day-to-day retail operations and ensure exceptional customer service standards
- Train, mentor, and develop sales associates on product knowledge and sales techniques
- Monitor inventory levels, merchandising displays, and store presentation standards
- Coordinate with management on promotional campaigns and seasonal initiatives
- Foster a positive team environment and address performance issues constructively
Qualifications
- Proven experience in retail sales leadership or supervisory role
- Demonstrated ability to exceed sales targets and drive team performance
- Strong interpersonal and communication skills
- Knowledge of point-of-sale systems and retail inventory management
- Ability to work flexibly including weekends and holidays
Skills
Experience
2-3 years of retail sales leadership or equivalent supervisory experience in a fast-paced retail environment, preferably in fashion, watches, or luxury goods.
Education
Secondary education required; retail management certification or relevant training is an asset.
Workplace
This position is based in Toronto, Ontario, Canada.
Culture
Swatch fosters a vibrant, creative workplace where Swiss precision meets bold self-expression and accessible design. As an employer, it encourages innovation, collaboration, and a playful entrepreneurial spirit, bringing together diverse teams across retail, design, marketing, and operations in a dynamic international environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swatch, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Manager», «Retail Team Lead», «Sales Supervisor», «Store Leadership Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.