Swatch Sales Lead

About Swatch

Swatch is an iconic Swiss watchmaking brand that has redefined timekeeping through bold design, precision engineering, and a democratic spirit of creativity since 1983. As an employer, the brand offers an energetic, international environment where innovation, craftsmanship, marketing flair, and cultural relevance converge. Employees are invited to contribute to a house known for challenging convention, celebrating individuality, and bringing Swiss quality to a global audience. With the strength of the Swatch Group behind it, Swatch provides opportunities across product development, retail, communications, operations, and digital transformation, attracting talents who thrive at the intersection of design, technology, and contemporary lifestyle.

Role & Responsibilities

• Lead by example to deliver outstanding customer service, coaching the sales team to meet and exceed sales targets while ensuring comprehensive product knowledge across the team
• Support store management in daily operational tasks with a focus on accuracy and efficiency in all transactions, inventory control processes, and stock handling and reporting
• Execute and maintain visual merchandising standards in alignment with company directives, ensuring consistent high-standard store presentation that reflects the brand image
• Uphold workplace safety standards and act as a model for company policies and procedures, ensuring compliance with all operational guidelines and safety regulations

Qualifications

• At least 2 years of retail sales experience, preferably in fashion and/or accessories
• Intermediate computer skills with working knowledge of MS Office
• Experience working with POS systems
• Availability to work opening and closing shifts with flexible hours including weekends and holidays

Skills

Experience

At least 2 years of retail sales experience, preferably in the fashion and accessories sector. The candidate should demonstrate a track record of meeting sales targets and possess the ability to lead and motivate a team in a fast-paced retail environment.

Education

No specific educational qualification explicitly required, though strong communication skills (verbal and written) and proficiency with digital tools are essential.

Workplace

Compensation

The base compensation for this position is CAD 18.70 per hour.

Benefits

Monthly performance bonus.

Culture

Swatch fosters a vibrant, creative workplace where Swiss precision meets bold self-expression and accessible design. As an employer, it encourages innovation, collaboration, and a playful entrepreneurial spirit, bringing together diverse teams across retail, design, marketing, and operations in a dynamic international environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.