Swatch Sales Associate

Employment Full-time
Seniority Entry-Level
Posted Dec 18, 2025

Join Swatch in New York as a Sales Associate. Located in Times Square, this full-time position offers a vibrant work environment with opportunities for growth in the retail industry.

Overview

Swatch, a renowned brand within the Swatch Group, is celebrated for its innovative approach to watchmaking and its vibrant, trendsetting designs. The Swatch Group is a global leader in the watch industry, offering a diverse range of timepieces that blend Swiss precision with creative flair. As an employer, Swatch fosters a dynamic and inclusive work environment, encouraging creativity and professional growth.

Role & Responsibilities

  • Engage with customers to provide an exceptional shopping experience.
  • Assist in achieving sales targets and store goals.
  • Maintain product knowledge to effectively communicate features and benefits to customers.
  • Ensure merchandise is displayed according to company standards.
  • Handle customer inquiries and resolve issues promptly and professionally.
  • Process transactions accurately and efficiently.

Qualifications

  • Previous retail experience preferred.
  • Strong communication and interpersonal skills.
  • Ability to work flexible hours, including weekends and holidays.

Skills

Customer service excellence Sales proficiency Product knowledge Communication skills Problem-solving abilities

Experience

At least 1 year of experience in a retail or customer service environment is preferred.

Workplace

The role is situated in New York City, New York, USA — conveniently close to New York City. There are currently 29 open positions in New York City on Cerulean. Within New York, Cerulean currently features 610 open roles, including 21 recent additions. Across USA, Cerulean lists 2.262 open roles — 71 of them newly added.

Benefits

Competitive benefits package including health insurance, employee discounts, and opportunities for career advancement.

Culture

Swatch is committed to fostering a creative and inclusive workplace culture where innovation and individuality are celebrated. Employees are encouraged to express their unique perspectives and contribute to the brand's dynamic environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.