- Location
- Shop L00.60, 197 Pitt Street Mall (View map)Melbourne NSW 2000Australia
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 23, 2026
About Swatch
Swatch is an iconic Swiss watchmaking brand that has redefined timekeeping through bold design, precision engineering, and a democratic spirit of creativity since 1983. As an employer, the brand offers an energetic, international environment where innovation, craftsmanship, marketing flair, and cultural relevance converge. Employees are invited to contribute to a house known for challenging convention, celebrating individuality, and bringing Swiss quality to a global audience. With the strength of the Swatch Group behind it, Swatch provides opportunities across product development, retail, communications, operations, and digital transformation, attracting talents who thrive at the intersection of design, technology, and contemporary lifestyle.
Swatch seeks a part-time Sales Associate for its Pitt Street store to deliver memorable customer experiences, support sales performance and represent the brand. The role includes customer engagement, product and promotion knowledge, store presentation, stock management and warranty follow-up; retail experience is not essential.
Role & Responsibilities
- Champion a customer-first culture and deliver an unforgettable customer experience.
- Engage customers to build loyalty and create a distinctive in-store experience.
- Stay up to date on new products and promotions and participate in regular training.
- Support the team in achieving and exceeding sales targets and KPIs.
- Maintain the store’s presentation, including product displays, in line with merchandising standards.
- Assist with daily and monthly stocktakes and stock management.
- Follow up with customers regarding warranty and general enquiries.
Qualifications
- A customer-centric mindset and passion for creating memorable experiences.
- Excellent communication skills and the ability to engage customers.
- A proactive, enthusiastic and team-focused approach.
- Strong relationship-building abilities and a natural flair for customer engagement.
- Willingness to learn, grow and contribute to a high-performing team.
Skills
Workplace
The successful candidate will be located in Melbourne, Victoria, Australia.
Explore jobs in Australia.
Culture
Swatch fosters a vibrant, creative workplace where Swiss precision meets bold self-expression and accessible design. As an employer, it encourages innovation, collaboration, and a playful entrepreneurial spirit, bringing together diverse teams across retail, design, marketing, and operations in a dynamic international environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.