- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Nov 12, 2026
About Swatch
Swatch is an iconic Swiss watchmaking brand that has redefined timekeeping through bold design, precision engineering, and a democratic spirit of creativity since 1983. As an employer, the brand offers an energetic, international environment where innovation, craftsmanship, marketing flair, and cultural relevance converge. Employees are invited to contribute to a house known for challenging convention, celebrating individuality, and bringing Swiss quality to a global audience. With the strength of the Swatch Group behind it, Swatch provides opportunities across product development, retail, communications, operations, and digital transformation, attracting talents who thrive at the intersection of design, technology, and contemporary lifestyle.
Swatch seeks a part-time Sales Assistant for its corporate stores in Milan, working 30 hours. The role delivers excellent customer sales and after-sales service, supports customer relationships and company objectives, and helps maintain store organisation, back office, stock and brand presentation. The applicable collective agreement is Terziario, Distribuzione, Servizi.
Role & Responsibilities
- Deliver an excellent sales experience by attending to customers and helping fulfil their wishes.
- Contribute to company objectives by managing customer relationships and providing pre- and post-sales assistance.
- Participate in store organisation, keeping the point of sale, back office and stock in order.
- Ensure the correct presentation of the SWATCH and FLIK FLAK brand image.
Qualifications
- Retail experience, including sales, returns management and orders.
- Commercial orientation, dynamism and flexibility.
- Availability to work rotating shifts.
- Good interpersonal and communication skills.
- Ability to identify interlocutors and adapt communication and interaction to different situations, including objection and conflict management.
- A natural problem-solving aptitude.
- Familiarity with PCs, the Office package and communication applications.
- Knowledge of the main IT tools and a strong aptitude for using technology.
- Excellent knowledge of English; knowledge of other languages is an advantage.
Skills
Experience
Retail experience, including sales, returns management and orders.
Workplace
The role is situated in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Culture
Swatch fosters a vibrant, creative workplace where Swiss precision meets bold self-expression and accessible design. As an employer, it encourages innovation, collaboration, and a playful entrepreneurial spirit, bringing together diverse teams across retail, design, marketing, and operations in a dynamic international environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.