Swatch Sales Assistant

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Location
Employment Full-Time
Seniority Entry-Level
Posted Jan 23, 2026

Join Swatch in Berlin as a Sales Assistant. This full-time role requires customer service skills and retail experience. Located in the iconic KaDeWe.

Overview

Swatch, a renowned brand under The Swatch Group, is celebrated for its innovative and stylish timepieces. The Swatch Group, a leader in the watchmaking industry, is known for its diverse portfolio of brands, each offering unique designs and technological advancements. As an employer, Swatch is committed to fostering a dynamic and inclusive work environment that encourages creativity and growth.

Role & Responsibilities

  • Assist customers in selecting products that meet their needs and preferences.
  • Maintain product knowledge to provide accurate information to customers.
  • Ensure the store is clean, organized, and visually appealing.
  • Process sales transactions accurately and efficiently.
  • Handle customer inquiries and resolve any issues or complaints.
  • Support inventory management and stock replenishment.
  • Collaborate with team members to achieve sales targets and store goals.

Qualifications

  • Previous experience in retail or customer service is preferred.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in German and English.
  • Basic understanding of sales principles and customer service practices.

Skills

Customer service Sales Communication Teamwork Problem-solving Time management

Experience

A minimum of 1 year of experience in a retail or customer service role is preferred.

Education

High school diploma or equivalent.

Workplace

This position is based in Berlin, Berlin, Germany. Cerulean lists 37 open roles in Berlin, including 1 posted recently. In Germany as a whole, Cerulean currently features 383 open positions, with 5 posted this week.

Benefits

Employees enjoy a supportive work environment, opportunities for professional development, and discounts on Swatch products.

Culture

Swatch fosters a vibrant and inclusive culture that values innovation, teamwork, and a passion for excellence. Employees are encouraged to express their creativity and contribute to the brand's legacy of style and quality.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.