Swatch Sales Advisor
- Location
- Manchester England UK
- Address
- 58 Peel Avenue, Manchester M17 8BL View map
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 6, 2026
About Swatch
Swatch is an iconic Swiss watchmaking brand that has redefined timekeeping through bold design, precision engineering, and a democratic spirit of creativity since 1983. As an employer, the brand offers an energetic, international environment where innovation, craftsmanship, marketing flair, and cultural relevance converge. Employees are invited to contribute to a house known for challenging convention, celebrating individuality, and bringing Swiss quality to a global audience. With the strength of the Swatch Group behind it, Swatch provides opportunities across product development, retail, communications, operations, and digital transformation, attracting talents who thrive at the intersection of design, technology, and contemporary lifestyle.
Swatch is seeking a Sales Advisor for its store at Manchester’s Trafford Centre. The role focuses on customer service, product merchandising and sales, and achieving sales targets and store objectives; the position is full-time.
Role & Responsibilities
- Provide exceptional customer service to all customers.
- Merchandise and promote products, and sell products to end consumers.
- Meet sales targets and store objectives.
Qualifications
- Positive and outgoing, with the ability to converse naturally with customers.
- Passionate about providing exceptional customer service and committed to understanding customers’ needs and expectations, with a strong desire to exceed them.
- Adaptable, with the ability to build strong working relationships within small teams.
- Eager to learn about Swatch products and gain a technical understanding of its ranges.
- Retail and/or fashion accessories experience preferred.
- Willing to accommodate shifts, longer trading hours and late finishes for events.
- Experience dealing with international customers preferred.
- Ability to communicate in multiple languages preferred.
- Commercial focus and a desire to exceed KPIs preferred.
Skills
Workplace
This position is based in Manchester, England, UK.
Culture
Swatch fosters a vibrant, creative workplace where Swiss precision meets bold self-expression and accessible design. As an employer, it encourages innovation, collaboration, and a playful entrepreneurial spirit, bringing together diverse teams across retail, design, marketing, and operations in a dynamic international environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swatch, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Sales Associate», «Client Advisor», «Retail Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.