- Location
- New York City New York USA
- Address
- 1535 Broadway, New York City, NY 10036 View map
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $18–20/hour
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 7, 2026
About Swatch
Swatch is an iconic Swiss watchmaking brand that has redefined timekeeping through bold design, precision engineering, and a democratic spirit of creativity since 1983. As an employer, the brand offers an energetic, international environment where innovation, craftsmanship, marketing flair, and cultural relevance converge. Employees are invited to contribute to a house known for challenging convention, celebrating individuality, and bringing Swiss quality to a global audience. With the strength of the Swatch Group behind it, Swatch provides opportunities across product development, retail, communications, operations, and digital transformation, attracting talents who thrive at the intersection of design, technology, and contemporary lifestyle.
The Retail Sales Associate welcomes customers, provides knowledgeable service, builds relationships, achieves sales goals and maintains store merchandising and standards. The role offers product and sales training and base pay plus commission at $18–$20 per hour.
Role & Responsibilities
- Greet customers promptly, professionally and warmly.
- Use product knowledge and product selection to deliver exceptional service and build customer relationships.
- Meet and exceed sales goals.
- Use initiative and sound judgment in all situations.
- Manage multiple tasks effectively.
- Perform merchandising tasks, including stock replenishment, visual display, and maintaining the store's organization and cleanliness.
- Engage customers with the Swatch brand culture.
Qualifications
- 1–2 years of experience in retail sales; specialty retail experience preferred.
- Motivation to deliver superior customer service.
- Ability to work effectively as part of a team in a fast-paced, energetic environment.
- Ability to plan, set and achieve goals.
Skills
Experience
1–2 years of experience in a retail sales position; specialty retail preferred.
Workplace
This position is based in New York City, New York, USA.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 18 to USD 20 per hour.
Benefits
Health, dental and vision insurance, with employer contributions, eligible from the first day of the month following 30 days of employment; immediate 401(k) participation and a 100% vested employer match after one year; company-paid life insurance and long-term disability; 18 PTO days annually, increasing to 23 after five years; seven days of extended paid medical, parental and military leave annually; holiday pay; voluntary Flexible Spending Account, short-term disability and accident/hospital indemnity insurance; employee product discount; internal transfer and growth opportunities; $500 employee referral bonuses.
Culture
Swatch fosters a vibrant, creative workplace where Swiss precision meets bold self-expression and accessible design. As an employer, it encourages innovation, collaboration, and a playful entrepreneurial spirit, bringing together diverse teams across retail, design, marketing, and operations in a dynamic international environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swatch, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Consultant», «Store Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.