Swatch Swatch Part-Time Keyholder

About Swatch

Swatch is an iconic Swiss watchmaking brand that has redefined timekeeping through bold design, precision engineering, and a democratic spirit of creativity since 1983. As an employer, the brand offers an energetic, international environment where innovation, craftsmanship, marketing flair, and cultural relevance converge. Employees are invited to contribute to a house known for challenging convention, celebrating individuality, and bringing Swiss quality to a global audience. With the strength of the Swatch Group behind it, Swatch provides opportunities across product development, retail, communications, operations, and digital transformation, attracting talents who thrive at the intersection of design, technology, and contemporary lifestyle.

Swatch seeks an experienced Keyholder to join its Houston Galleria location on a part-time basis. The successful candidate will blend advanced product knowledge with exceptional customer service to drive sales, maintain visual merchandising standards, and embody the brand's innovative spirit. This role demands a self-directed professional capable of thriving in a fast-paced environment while fostering meaningful customer relationships and achieving or exceeding established sales targets.

Role & Responsibilities

• Greet customers in a timely, professional, and personable manner to establish positive brand experiences
• Leverage in-depth product knowledge to deliver exceptional service and cultivate long-term customer relationships
• Achieve and exceed individual sales objectives through consultative selling and strategic product recommendations
• Operate independently with sound judgment and initiative in daily operations and customer interactions
• Execute visual merchandising tasks including stock replenishment, display curation, and store environment maintenance
• Manage multiple priorities simultaneously while maintaining service excellence in a dynamic retail setting
• Foster a collaborative team environment and support colleagues in achieving collective sales goals

Qualifications

• Minimum 2 years of documented experience in a keyholder or lead sales position within retail
• Demonstrated ability to consistently meet or exceed sales targets
• Deep knowledge of luxury watch brands, timepiece mechanics, and product differentiation
• Strong proficiency in point-of-sale systems and retail inventory management
• Proven track record of delivering superior customer service in high-volume retail environments

Skills

Experience

Minimum 2 years in a keyholder or lead sales position, with proven expertise in luxury retail environments and a demonstrated ability to cultivate customer relationships while driving sales performance.

Education

High school diploma or equivalent; further education in retail management, business, or luxury goods preferred but not required.

Workplace

Benefits

Excellent health insurance with generous employer contribution (eligible from first of month following 30 days of employment); employee product discount on Swatch and Group brands; TransitChek Program for pre-tax commuting and parking savings; internal transfer and career advancement opportunities; $500 employee referral bonuses.

Culture

Swatch fosters a vibrant, creative workplace where Swiss precision meets bold self-expression and accessible design. As an employer, it encourages innovation, collaboration, and a playful entrepreneurial spirit, bringing together diverse teams across retail, design, marketing, and operations in a dynamic international environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.