Swatch Keyholder (Part-time)
- Employment
- Part-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- May 6, 2026
About Swatch
Swatch is a global watch brand within The Swatch Group, a diversified house of 16 watch and jewellery brands. The Group combines industrial watchmaking expertise with design-led consumer brands spanning all price segments, supported by in-house movement and component manufacture and an international retail network.
Swatch is hiring a Part-time Keyholder for Green Hills, Nashville, TN. Apply to lead the sales floor and deliver premium client service.
Role & Responsibilities
- Execute store opening and closing procedures and assume keyholder responsibilities for the Green Hills boutique.
- Lead the sales floor during assigned shifts: coach the team, allocate tasks and maintain service standards to drive ticket and conversion.
- Deliver high-touch customer service and personalised client experiences, handling escalations and building long-term client relationships.
- Perform cash handling, reconcile POS transactions and ensure adherence to company cash-control policies.
- Maintain visual merchandising standards, stock presentation and orderly sales floor; support stock replenishment and inventory counts.
- Support loss-prevention measures and ensure compliance with brand and safety procedures.
- Assist management with basic administrative tasks, sales reporting and onboarding of new sales associates as required.
Qualifications
- Proven retail sales experience, ideally within premium or fashion retail.
- Prior responsibility as a keyholder, team lead or acting supervisor preferred.
- Strong numeracy and reliable cash-handling record.
- Flexible availability including weekends, evenings and peak trading periods.
- Professional presentation and a client-centric demeanour.
Skills
Experience
Minimum of 1 year of retail experience; prior experience in a keyholder or supervisory capacity is preferred.
Education
High school diploma or equivalent; retail- or customer-service-related vocational training is a plus.
Workplace
The role is situated in Nashville, Tennessee, USA.
Culture
Swatch balances industrial watchmaking know-how with playful, design-forward brand sensibilities. The retail environment is fast-paced and customer-focused, offering opportunities to deepen product knowledge and develop leadership capabilities within a global watchmaking group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swatch, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Keyholder», «Assistant Store Supervisor», «Store Opening & Closing Lead», «Senior Sales Associate (Keyholder)», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.