Swatch Part-Time Keyholder

About Swatch

Swatch is an iconic Swiss watchmaking brand that has redefined timekeeping through bold design, precision engineering, and a democratic spirit of creativity since 1983. As an employer, the brand offers an energetic, international environment where innovation, craftsmanship, marketing flair, and cultural relevance converge. Employees are invited to contribute to a house known for challenging convention, celebrating individuality, and bringing Swiss quality to a global audience. With the strength of the Swatch Group behind it, Swatch provides opportunities across product development, retail, communications, operations, and digital transformation, attracting talents who thrive at the intersection of design, technology, and contemporary lifestyle.

Role & Responsibilities

• Greet customers in a timely, professional, and personable manner, establishing an approachable and welcoming retail atmosphere
• Leverage comprehensive product knowledge to provide exceptional service, build lasting customer relationships, and drive sales
• Reach and exceed assigned sales goals through proactive customer engagement and product recommendations
• Demonstrate self-initiative and sound judgment across all operational and customer-facing situations
• Manage multiple tasks concurrently with efficiency and attention to detail
• Execute merchandising tasks including stock replenishment, visual display creation, and maintenance of store organization and cleanliness
• Embody Swatch brand values of creativity, design, fashion, and technology in all customer interactions

Qualifications

• Minimum 2 years of retail sales experience in a keyholder or lead sales position
• Exceptional customer service skills with a strong ability to engage customers and build relationships
• Proven track record of meeting and exceeding sales objectives
• Strong verbal and interpersonal communication abilities
• Self-starter with excellent judgment and problem-solving capabilities
• Demonstrated ability to work effectively as a team player in dynamic, fast-paced environments

Skills

Experience

2 years of experience in a keyholder or lead sales position in retail, demonstrating the ability to drive sales performance, manage store operations, and lead customer engagement initiatives.

Education

High school diploma or equivalent; retail management training or certifications are advantageous.

Workplace

Benefits

Excellent health insurance with generous employer contribution (employee and dependents eligible 1st of month following 30 days); employee product discount; TransitChek Program for pre-tax commuting and parking savings; internal transfer and growth opportunities; $500 employee referral bonuses; base pay plus commission structure.

Culture

Swatch fosters a vibrant, creative workplace where Swiss precision meets bold self-expression and accessible design. As an employer, it encourages innovation, collaboration, and a playful entrepreneurial spirit, bringing together diverse teams across retail, design, marketing, and operations in a dynamic international environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.