- Location
- Topanga Canyon Boulevard 6600 (View map)Canoga Park, CA 91303USA
- Employment
- Part-Time
- Seniority
- Lead
- Compensation
- $21–22.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Aug 27, 2026
About Swatch
Swatch is an iconic Swiss watchmaking brand that has redefined timekeeping through bold design, precision engineering, and a democratic spirit of creativity since 1983. As an employer, the brand offers an energetic, international environment where innovation, craftsmanship, marketing flair, and cultural relevance converge. Employees are invited to contribute to a house known for challenging convention, celebrating individuality, and bringing Swiss quality to a global audience. With the strength of the Swatch Group behind it, Swatch provides opportunities across product development, retail, communications, operations, and digital transformation, attracting talents who thrive at the intersection of design, technology, and contemporary lifestyle.
Swatch seeks a motivated Retail Keyholder to lead sales operations at its Canoga Park location. The role combines hands-on retail sales with supervisory responsibilities, including customer engagement, merchandising, visual displays, and team support. The position offers comprehensive training in product knowledge, sales techniques, and customer service, with compensation structured as base pay plus commission to reward performance.
Role & Responsibilities
- Greet customers in a timely, professional and personable manner
- Use product knowledge and selection to provide exceptional service and build customer relationships
- Reach and exceed individual sales goals
- Perform merchandising tasks including stock replenishment, visual display, and store organization
- Maintain the cleanliness and upkeep of the retail environment
- Act as a self-starter and exercise sound judgment in daily situations
- Manage multiple tasks efficiently in a fast-paced setting
Qualifications
- 3–5 years of experience in a keyholder or lead sales position
- Proven ability to deliver superior customer service
- Strong understanding of luxury watch brands and retail dynamics
- Excellent verbal and interpersonal communication skills
- Demonstrated ability to set, plan, and achieve sales targets
- Ability to work collaboratively within a high-energy team environment
Skills
Experience
3–5 years of experience in a keyholder or lead sales position within luxury retail or equivalent environment.
Education
High school diploma or equivalent; additional retail management training is advantageous.
Workplace
The role is situated in Canoga Park, California, USA — conveniently close to Los Angeles.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 21 to USD 22.50 per hour.
Benefits
Excellent health insurance (employee and dependents eligible 1st of the month following 30 days of employment; generous employer contribution), employee product discount, TransitChek Program (pre-tax commuting and parking savings), internal transfer and growth potential, $500 employee referral bonuses, base pay plus commission structure.
Culture
Swatch fosters a vibrant, creative workplace where Swiss precision meets bold self-expression and accessible design. As an employer, it encourages innovation, collaboration, and a playful entrepreneurial spirit, bringing together diverse teams across retail, design, marketing, and operations in a dynamic international environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swatch, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Lead», «Retail Sales Supervisor», «Store Keyholder», «Senior Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.