Swatch Group Workshop Diagnostics Technician
Swatch Group seeks a Workshop Diagnostics Technician in Miami, FL to diagnose and service luxury timepieces in a precision workshop.
Overview
The Swatch Group is a global watchmaking conglomerate active across the design, manufacture and distribution of finished watches, jewelry, movements and electronic systems. The Group supplies internal brands and third-party watchmakers with movements and components and is recognised for combining high-precision engineering with emotional design and event-timekeeping capabilities. As an employer, the organisation balances artisanal savoir‑faire with industrial-scale production and technological innovation.
Role & Responsibilities
- Perform systematic diagnostics and fault analyses on mechanical and electronic timepieces using industry-standard timing machines and diagnostic instruments.
- Disassemble and reassemble movements and modules for inspection, measurement and testing while maintaining full traceability and documentation of findings.
- Execute electrical and electromechanical tests using multimeters, oscilloscopes and dedicated service benches to isolate component-level defects.
- Recommend and document repair or replacement actions; prepare detailed technical reports and parts requests for the service workflow.
- Undertake bench repairs and adjustments within scope, including regulation, lubrication, and minor component replacement, escalating complex repairs to senior watchmakers.
- Maintain and calibrate diagnostic equipment and workshop test rigs to ensure accuracy and compliance with technical specifications.
- Collaborate closely with service advisors, parts logistics and quality control to ensure turnaround times, service standards and brand presentation are met.
- Adhere to brand-specific technical procedures, cleanliness protocols and health & safety requirements in a controlled workshop environment.
Qualifications
- Diploma or vocational qualification in watchmaking/horology (WOSTEP or equivalent) or electromechanical technician certification.
- Proven aptitude in micro-mechanics, fine-motor skills and working under magnification.
- Familiarity with watch movements (mechanical and quartz) and an understanding of basic electronics.
- Strong attention to detail with rigorous documentation practices and commitment to quality standards.
Skills
Experience
Three or more years of hands-on experience in watch diagnostics, service or repair within an after-sales or workshop environment, preferably for premium or luxury timepieces.
Education
Vocational diploma in watchmaking/horology (WOSTEP or equivalent) or relevant technical certification in electromechanics.
Workplace
The successful candidate will be located in Miami, Florida, USA. 113 luxury roles are listed in Miami on Cerulean, 5 posted in the last 48 hours. Across the Florida region, Cerulean lists 295 open positions — 15 listed in the past two days. Cerulean currently advertises 3.349 open roles in USA, including 1246 added in the last 48 hours.
Culture
The Swatch Group blends traditional craftsmanship with industrial precision and technological innovation, fostering an environment where design emotion and technical excellence coexist. Teams are typically cross‑disciplinary, international and focused on quality, continual improvement and respect for heritage.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.