Swatch Group Watchmaker

About Swatch Group

Swatch Group stands as one of the world’s foremost watchmaking groups, uniting Swiss industrial excellence with a portfolio of distinguished maisons spanning accessible design, prestige horology, and high complication craft. As an employer, the Group offers a uniquely integrated environment, from research, manufacturing, and movement development to brand management, retail, and global operations. Rooted in Biel/Bienne and present worldwide, it values technical mastery, creative curiosity, and long-term commitment. Employees contribute to a culture where heritage, innovation, precision, and entrepreneurial energy converge, supporting iconic brands while shaping the future of Swiss watchmaking on an international stage.

The Watchmaker services and repairs movements across multiple brands, completes work from movement servicing through case preparation and casing, and ensures each watch is ready to wear. The role reports to the Workshop Manager and focuses primarily on Swatch Group brands; it is full-time.

Role & Responsibilities

• Service watch movements, including dismantling, replacing or fixing broken parts, cleaning, reassembling, checking rates and making adjustments.
• Perform technical repairs and servicing across multiple brands in accordance with brand guidelines.
• Analyze movement issues and determine the appropriate repair methodology.
• Use or develop suitable tools and processes to resolve issues arising during repairs.
• Coordinate with the team to support smooth workshop operations, maintain equipment and tools, and order consumables.
• Ensure all required customer services are completed and watches are ready to wear.
• Manage the watch repair process from movement servicing through case preparation and assembly, and casing the movement.

Qualifications

• For partial repairs, complete a watchmaking apprenticeship or a Basic Certificate in Watch Repair TAFE course.
• For complete repairs, complete a watchmaking apprenticeship with satisfactory results.
• For specialist repairs, have specialist knowledge of complicated movements or complete a post-apprenticeship course, such as WOSTEP (Watchmakers of Switzerland Training and Education Programme), with satisfactory results.
• Be a team player.
• Have good communication skills.
• Demonstrate a drive for excellence.
• Have a customer service focus.
• Be able to work under pressure in a busy environment.
• Be enthusiastic and self-motivated.

Skills

Education

For partial repairs, a watchmaking apprenticeship or Basic Certificate in Watch Repair TAFE course; for complete repairs, a watchmaking apprenticeship with satisfactory results. Specialist repairs require knowledge of complicated movements or a post-apprenticeship course such as WOSTEP, completed with satisfactory results.

Workplace

Benefits

Medical, dental and vision insurance, eligible from the first of the month following 30 days, with an employer contribution; immediate participation in the 401(k), with a 100% vested employer match after one year of employment; 18 PTO days per year, increasing to 23 after five years; seven days per year of extended paid time off for medical, parental and military leave; holiday pay; company-paid life insurance and long-term disability; voluntary Flexible Spending Account, short-term disability and accident/hospital indemnity insurance; employee product discount; internal transfer and growth potential; $500 employee referral bonus.

Culture

Swatch Group offers a dynamic, multicultural workplace rooted in Swiss precision, creativity, and a deep passion for watchmaking. As an employer, it brings together craftsmanship, industrial expertise, and brand diversity, giving teams the opportunity to contribute to both iconic heritage maisons and forward-looking innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.