Swatch Group Store Manager
- Location
- LausanneVaudSwitzerland
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Aug 25, 2026
About Swatch Group
Swatch Group stands as one of the world’s foremost watchmaking groups, uniting Swiss industrial excellence with a portfolio of distinguished maisons spanning accessible design, prestige horology, and high complication craft. As an employer, the Group offers a uniquely integrated environment, from research, manufacturing, and movement development to brand management, retail, and global operations. Rooted in Biel/Bienne and present worldwide, it values technical mastery, creative curiosity, and long-term commitment. Employees contribute to a culture where heritage, innovation, precision, and entrepreneurial energy converge, supporting iconic brands while shaping the future of Swiss watchmaking on an international stage.
Swatch Group seeks a Store Manager for Manor Lausanne Shop-in-Shop in Switzerland. Lead luxury watch retail operations.
Role & Responsibilities
- Oversee all daily operations and ensure Shop-in-Shop runs efficiently and profitably
- Lead, train, and develop the store team to deliver exceptional customer service and sales performance
- Manage inventory levels, stock rotation, and merchandise presentation in accordance with brand standards
- Drive sales targets and develop strategies to achieve or exceed revenue goals
- Maintain visual merchandising standards and ensure the boutique presents an immaculate luxury retail environment
- Build and maintain strong customer relationships, including clienteling and personalized service initiatives
- Monitor competitor activity and market trends to inform merchandising and promotional decisions
- Ensure compliance with all company policies, labor regulations, and brand guidelines
- Prepare and analyze regular sales reports and performance metrics
- Represent the Swatch Group brands with professionalism and integrity
Qualifications
- Proven experience as a Store Manager or in a comparable senior retail leadership role
- Demonstrated success in managing multi-brand or luxury retail environments
- Strong understanding of retail operations, inventory management, and financial performance metrics
- Excellent communication and interpersonal skills
- Ability to motivate, train, and develop team members
- Customer-centric mindset with a commitment to delivering premium service
- Proficiency in retail management systems and point-of-sale software
Skills
Experience
Minimum 3–5 years of progressive retail management experience, preferably in luxury watch, jewelry, or multi-brand retail environments. Demonstrated track record of driving sales performance and leading high-performing teams.
Education
Secondary education required; relevant retail management certification or business training preferred.
Workplace
This position is based in Lausanne, Vaud, Switzerland.
Culture
Swatch Group offers a dynamic, multicultural workplace rooted in Swiss precision, creativity, and a deep passion for watchmaking. As an employer, it brings together craftsmanship, industrial expertise, and brand diversity, giving teams the opportunity to contribute to both iconic heritage maisons and forward-looking innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swatch Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Shop Manager», «Retail Store Manager», «Site Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.