Swatch Group Store Manager
- Location
- LausanneVaudSwitzerland
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Aug 18, 2026
About Swatch Group
Swatch Group stands as one of the world’s foremost watchmaking groups, uniting Swiss industrial excellence with a portfolio of distinguished maisons spanning accessible design, prestige horology, and high complication craft. As an employer, the Group offers a uniquely integrated environment, from research, manufacturing, and movement development to brand management, retail, and global operations. Rooted in Biel/Bienne and present worldwide, it values technical mastery, creative curiosity, and long-term commitment. Employees contribute to a culture where heritage, innovation, precision, and entrepreneurial energy converge, supporting iconic brands while shaping the future of Swiss watchmaking on an international stage.
Swatch Group seeks Store Manager for luxury watch Shop-in-Shop at Manor Lausanne. Lead team, manage operations, drive sales in multi-brand retail environment.
Role & Responsibilities
- Lead and manage all operational aspects of the Shop-in-Shop boutique, ensuring exceptional customer service and sales performance
- Oversee inventory management, merchandising, and visual presentation across all Swatch Group brands represented in the store
- Direct and develop the boutique team, including recruitment, training, scheduling, and performance management
- Monitor sales targets and key performance indicators, implementing strategies to drive revenue and profitability
- Maintain compliance with Swatch Group standards, policies, and brand guidelines across the entire retail environment
- Build and strengthen relationships with Manor store management and corporate partners to ensure seamless integration
- Ensure the boutique reflects the premium positioning of Swatch Group brands through exemplary store maintenance and presentation
Qualifications
- Proven track record of successful retail management in a luxury watch or jewelry environment
- Demonstrated ability to lead and motivate retail teams in a multi-brand setting
- Strong commercial acumen with experience in achieving and exceeding sales targets
- Excellent customer service and client relationship management skills
- Knowledge of horology or luxury goods is preferred
- Fluency in French and German; English is a significant advantage
Skills
Experience
Minimum 3–5 years of retail management experience in the luxury sector, with documented success in driving sales and managing teams in a multi-brand or Shop-in-Shop environment.
Education
Secondary education or equivalent; retail management certification or equivalent professional training is preferred.
Workplace
This position is based in Lausanne, Vaud, Switzerland.
Culture
Swatch Group offers a dynamic, multicultural workplace rooted in Swiss precision, creativity, and a deep passion for watchmaking. As an employer, it brings together craftsmanship, industrial expertise, and brand diversity, giving teams the opportunity to contribute to both iconic heritage maisons and forward-looking innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swatch Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Retail Operations Manager», «Shop Manager», «Store Operations Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.