Swatch Group Sales Coordinator
- Location
- AlcobendasMadridSpain
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jun 25, 2026
About Swatch Group
Swatch Group stands as one of the world’s foremost watchmaking groups, uniting Swiss industrial excellence with a portfolio of distinguished maisons spanning accessible design, prestige horology, and high complication craft. As an employer, the Group offers a uniquely integrated environment, from research, manufacturing, and movement development to brand management, retail, and global operations. Rooted in Biel/Bienne and present worldwide, it values technical mastery, creative curiosity, and long-term commitment. Employees contribute to a culture where heritage, innovation, precision, and entrepreneurial energy converge, supporting iconic brands while shaping the future of Swiss watchmaking on an international stage.
Sales Coordinator at Swatch Group in Alcobendas, Madrid—support sales operations and client services for a premier timepiece conglomerate.
Role & Responsibilities
- Coordinate sales activities and support the sales team in order fulfillment and pipeline management
- Manage client communications and maintain accurate records in the CRM system
- Process orders, track shipments, and resolve administrative issues
- Liaise between retail locations, warehouse operations, and distribution partners
- Prepare sales reports and performance metrics for management review
Qualifications
- Proven experience in a sales support, administrative, or retail operations role
- Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM software
- Strong organizational skills and ability to manage multiple tasks simultaneously
- Excellent written and verbal communication skills in Spanish and English
- Customer service orientation with attention to detail
Skills
Experience
2-3 years of experience in sales support, retail operations, or customer-facing administrative roles
Education
Secondary education; commercial or business-related training considered advantageous
Workplace
This position is based in Alcobendas, Madrid, Spain, within easy reach of Madrid.
Culture
Swatch Group offers a dynamic, multicultural workplace rooted in Swiss precision, creativity, and a deep passion for watchmaking. As an employer, it brings together craftsmanship, industrial expertise, and brand diversity, giving teams the opportunity to contribute to both iconic heritage maisons and forward-looking innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swatch Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Support Specialist», «Retail Operations Coordinator», «Client Services Coordinator», «Sales Administrator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.