- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Nov 11, 2026
About Swatch Group
Swatch Group stands as one of the world’s foremost watchmaking groups, uniting Swiss industrial excellence with a portfolio of distinguished maisons spanning accessible design, prestige horology, and high complication craft. As an employer, the Group offers a uniquely integrated environment, from research, manufacturing, and movement development to brand management, retail, and global operations. Rooted in Biel/Bienne and present worldwide, it values technical mastery, creative curiosity, and long-term commitment. Employees contribute to a culture where heritage, innovation, precision, and entrepreneurial energy converge, supporting iconic brands while shaping the future of Swiss watchmaking on an international stage.
The part-time Sales Associate supports sales targets, transactions, stock management and store presentation while delivering high-quality customer service for Swatch and Tissot. The role also includes product and promotion knowledge, regular training, and customer follow-up on warranties and repairs.
Role & Responsibilities
- Support the team in achieving sales targets.
- Handle all types of sales transactions in accordance with company policy.
- Keep the store clean, tidy and presentable.
- Ensure products are displayed in accordance with Swatch guidelines.
- Assist with daily and monthly stocktakes and stock management.
- Stay up to date with new products and promotions, and participate in regular training.
- Follow up with customers by email and phone regarding warranties and repairs.
- Deliver the highest level of customer service.
Qualifications
- Experience in retail sales.
- Previous experience working toward sales targets and KPIs.
- Highly developed, proven customer service skills.
- Ability to build and maintain lasting customer relationships.
- Organised and efficient with time.
- Excellent oral and written communication skills.
Skills
Experience
Experience in retail sales and previous experience working toward sales targets and KPIs.
Workplace
The successful candidate will be located in Melbourne, Victoria, Australia.
Explore jobs in Australia.
Culture
Swatch Group offers a dynamic, multicultural workplace rooted in Swiss precision, creativity, and a deep passion for watchmaking. As an employer, it brings together craftsmanship, industrial expertise, and brand diversity, giving teams the opportunity to contribute to both iconic heritage maisons and forward-looking innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.