Swatch Group Sales Associate

Lyon Auvergne-Rhône-Alpes France

Employment
Contract
Seniority
Entry-Level
Posted
Oct 14, 2026

About Swatch Group

Swatch Group stands as one of the world’s foremost watchmaking groups, uniting Swiss industrial excellence with a portfolio of distinguished maisons spanning accessible design, prestige horology, and high complication craft. As an employer, the Group offers a uniquely integrated environment, from research, manufacturing, and movement development to brand management, retail, and global operations. Rooted in Biel/Bienne and present worldwide, it values technical mastery, creative curiosity, and long-term commitment. Employees contribute to a culture where heritage, innovation, precision, and entrepreneurial energy converge, supporting iconic brands while shaping the future of Swiss watchmaking on an international stage.

Swatch seeks an energetic, welcoming and passionate Sales Associate to represent the brand in its Lyon boutique, deliver memorable customer experiences and contribute to sales targets. The role is a fixed-term contract from 23 November to 31 December, at 35 hours per week.

Role & Responsibilities

  • Share the Swatch universe by telling the story of its products, communicating its creativity and inspiring customers.
  • Welcome and advise every customer with warmth, professionalism and elegance.
  • Complete sales and process payments.
  • Independently manage store and cash register opening and closing.
  • Receive and inspect products, and implement merchandising.
  • Assist with after-sales service and carry out simple repairs.
  • Keep the boutique immaculate through organization, cleanliness and product replenishment.

Qualifications

  • Commercial training and a successful first experience in sales.
  • Strong interest in watchmaking, jewelry and/or the luxury sector.
  • Product sensibility and good knowledge of the sector.
  • Impeccable presentation, polished verbal communication and strong interpersonal skills.
  • English proficiency at B2 level or above, to interact confidently with international customers.
  • Additional languages are an asset.

Skills

Customer service orientation Teamwork Reliability and sense of responsibility Proactivity and initiative Dynamism and enthusiasm Adaptability Rigor and attention to detail

Experience

A successful first experience in sales.

Education

Commercial training.

Workplace

This position is based in Lyon, Auvergne-Rhône-Alpes, France.

The setting Auvergne-Rhône-Alpes

Explore jobs in Auvergne-Rhône-Alpes or in France.

Benefits

Ongoing training, professional development and internal mobility.

Culture

Swatch Group offers a dynamic, multicultural workplace rooted in Swiss precision, creativity, and a deep passion for watchmaking. As an employer, it brings together craftsmanship, industrial expertise, and brand diversity, giving teams the opportunity to contribute to both iconic heritage maisons and forward-looking innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swatch Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Store Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Swatch Group

Swatch Group Sales Associate

Lyon, France

Continue to the application.

Country and Language