- Location
- Pozuelo de Alarcón Madrid Spain
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Nov 4, 2026
About Swatch Group
Swatch Group stands as one of the world’s foremost watchmaking groups, uniting Swiss industrial excellence with a portfolio of distinguished maisons spanning accessible design, prestige horology, and high complication craft. As an employer, the Group offers a uniquely integrated environment, from research, manufacturing, and movement development to brand management, retail, and global operations. Rooted in Biel/Bienne and present worldwide, it values technical mastery, creative curiosity, and long-term commitment. Employees contribute to a culture where heritage, innovation, precision, and entrepreneurial energy converge, supporting iconic brands while shaping the future of Swiss watchmaking on an international stage.
Swatch Group is hiring a full-time Sales Advisor for its points of sale in Pozuelo de Alarcón, Madrid. The role covers customer service, product sales and advice, sales techniques, store upkeep, and active contribution to sales targets.
Role & Responsibilities
- Welcome and assist customers in accordance with company protocols.
- Sell and advise customers on products offered at the points of sale.
- Apply sales techniques.
- Care for and maintain the store.
- Actively contribute to achieving point-of-sale sales targets.
Qualifications
- Proven experience in customer service and specialized sales.
- Customer and sales orientation.
- Teamwork.
- Flexibility.
- Affinity for the product.
- Knowledge of English is an advantage; knowledge of any other language is valued.
Skills
Experience
Proven experience in customer service and specialized sales.
Workplace
This position is based in Pozuelo de Alarcón, Madrid, Spain, within easy reach of Madrid.
Culture
Swatch Group offers a dynamic, multicultural workplace rooted in Swiss precision, creativity, and a deep passion for watchmaking. As an employer, it brings together craftsmanship, industrial expertise, and brand diversity, giving teams the opportunity to contribute to both iconic heritage maisons and forward-looking innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swatch Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Sales Consultant», «Store Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.