Swatch Group Sales Advisor

Lausanne Vaud Switzerland

Address
Rue Pichard 3, 1002 Lausanne View map
Employment
Full-Time
Seniority
Entry-Level
Posted
Oct 14, 2026

About Swatch Group

Swatch Group stands as one of the world’s foremost watchmaking groups, uniting Swiss industrial excellence with a portfolio of distinguished maisons spanning accessible design, prestige horology, and high complication craft. As an employer, the Group offers a uniquely integrated environment, from research, manufacturing, and movement development to brand management, retail, and global operations. Rooted in Biel/Bienne and present worldwide, it values technical mastery, creative curiosity, and long-term commitment. Employees contribute to a culture where heritage, innovation, precision, and entrepreneurial energy converge, supporting iconic brands while shaping the future of Swiss watchmaking on an international stage.

The Sales Advisor supports daily operations at Swatch Group Les Boutiques SA’s Manor Shop-in-Shop in Lausanne, welcoming customers, delivering personalised service, handling transactions and maintaining product presentation. This permanent position is 80%; the shop follows Manor’s Monday-to-Saturday opening hours.

Role & Responsibilities

  • Welcome and assist customers, providing personalised service.
  • Contribute to daily store operations and support the boutique team.
  • Assist with cash register management and payment transactions.
  • Maintain the sales floor, including product presentation and compliance with merchandising standards.
  • Follow the company’s internal procedures.

Qualifications

  • Previous sales experience is essential.
  • Knowledge of the watchmaking industry is a strong advantage.
  • Proactive, comfortable interacting with people and flexible.
  • Customer-oriented with good listening skills.
  • Excellent personal presentation and a strong sense of service.
  • Comfortable with administrative tasks.
  • Fluent in French and English; knowledge of another language is an advantage.

Skills

Personalised customer service Cash register operations Product presentation Merchandising standards Administrative tasks

Experience

Previous sales experience is essential.

Workplace

This position is based in Lausanne, Vaud, Switzerland.

The setting Vaud

Explore jobs in Vaud or in Switzerland.

Culture

Swatch Group offers a dynamic, multicultural workplace rooted in Swiss precision, creativity, and a deep passion for watchmaking. As an employer, it brings together craftsmanship, industrial expertise, and brand diversity, giving teams the opportunity to contribute to both iconic heritage maisons and forward-looking innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swatch Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Sales Consultant», «Customer Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Swatch Group

Swatch Group Sales Advisor

Lausanne, Switzerland

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