Swatch Group Retail Manager

Employment
Full-Time
Seniority
Manager
Posted
Sep 26, 2026

About Swatch Group

Swatch Group stands as one of the world’s foremost watchmaking groups, uniting Swiss industrial excellence with a portfolio of distinguished maisons spanning accessible design, prestige horology, and high complication craft. As an employer, the Group offers a uniquely integrated environment, from research, manufacturing, and movement development to brand management, retail, and global operations. Rooted in Biel/Bienne and present worldwide, it values technical mastery, creative curiosity, and long-term commitment. Employees contribute to a culture where heritage, innovation, precision, and entrepreneurial energy converge, supporting iconic brands while shaping the future of Swiss watchmaking on an international stage.

Swatch Group Retail Manager in Bangkok: Lead retail operations, drive sales performance, and manage wholesale partnerships for premium watch brands in Thailand.

Role & Responsibilities

  • Drive sales performance through forecasting, KPI analysis, and execution of commercial strategies
  • Supervise and implement actions to optimize turnover and retail operations strategies to maximize growth potential
  • Oversee retail operations, inventory, and product assortment in line with headquarters standards
  • Identify growth opportunities, including new store locations and local market initiatives
  • Manage reporting, market insights, commission preparation, and key communications with headquarters
  • Lead brand meetings and execute in-store events to enhance sell-through and client engagement
  • Lead, coach, and monitor retail teams to ensure operational excellence and strong performance
  • Manage and develop wholesale business performance in line with brand strategy and commercial objectives
  • Strengthen relationships with wholesale partners and monitor sales, inventory, and brand execution at partner locations
  • Proactively inform the Brand Manager of any exceptional, irregular, or critical issues within scope of responsibility

Qualifications

  • Bachelor's degree in Business Administration, Retail Management, or related field
  • Minimum 5–7 years of retail business experience, preferably within premium or luxury brands
  • Strong commercial acumen with proven results in sales growth and operational excellence
  • Solid leadership, analytical, and stakeholder management skills
  • Strong negotiation and communication skills
  • Fluency in English

Skills

Sales forecasting and KPI analysis Retail operations management Inventory management Brand strategy execution Wholesale partner management Team leadership and coaching Commercial negotiations Market analysis and reporting

Experience

Minimum 5–7 years of retail business experience, preferably within premium or luxury brands, demonstrating proven results in sales growth and operational excellence.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field.

Workplace

This position is based in Bangkok, Bangkok, Thailand.

Culture

Swatch Group offers a dynamic, multicultural workplace rooted in Swiss precision, creativity, and a deep passion for watchmaking. As an employer, it brings together craftsmanship, industrial expertise, and brand diversity, giving teams the opportunity to contribute to both iconic heritage maisons and forward-looking innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swatch Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Manager», «Store Manager», «Area Retail Manager», «Retail Business Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Swatch Group

Swatch Group Retail Manager

Bangkok, Thailand

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