Swatch Group Regional Loss Prevention Manager

About Swatch Group

Swatch Group stands as one of the world’s foremost watchmaking groups, uniting Swiss industrial excellence with a portfolio of distinguished maisons spanning accessible design, prestige horology, and high complication craft. As an employer, the Group offers a uniquely integrated environment, from research, manufacturing, and movement development to brand management, retail, and global operations. Rooted in Biel/Bienne and present worldwide, it values technical mastery, creative curiosity, and long-term commitment. Employees contribute to a culture where heritage, innovation, precision, and entrepreneurial energy converge, supporting iconic brands while shaping the future of Swiss watchmaking on an international stage.

Role & Responsibilities

• Lead and execute regional loss prevention and asset protection strategies across multiple retail stores and luxury boutiques to reduce inventory shrink, fraud, and operational risk.
• Conduct and manage internal and external theft investigations, including evidence gathering, associate interviews, surveillance reviews, and coordination with Human Resources, Legal, mall security, and law enforcement as needed.
• Drive shrink-reduction initiatives by analyzing inventory shortages, operational vulnerabilities, and fraud trends, and develop corrective action plans to mitigate loss exposure.
• Use exception reporting, transaction analysis, and data analytics to identify suspicious activity involving refunds, voids, discounts, cash transactions, credit card activity, and return fraud.
• Manage and execute loss prevention audits, monitor compliance with company policies and inventory control procedures, and partner with store leadership to improve operational performance and accountability.
• Develop and deliver training on theft prevention, fraud awareness, Organized Retail Crime (ORC), inventory control, physical security, and loss prevention best practices.
• Oversee regional physical security programs, including CCTV systems, alarm management, key controls, vault procedures, and security equipment maintenance.
• Support critical incident response, including major theft events, workplace violence concerns, security threats, and other emergencies.
• Build partnerships with District Managers, Regional Managers, Store Managers, and corporate leadership to foster a culture of asset protection, compliance, and risk management.
• Support new store and boutique openings through security planning, loss prevention equipment installation, inventory deliveries, and team training on inventory controls and security procedures.
• Provide regular reporting, analysis, and recommendations to operational leadership to improve asset protection performance and support business objectives.

Qualifications

• Bachelor’s degree in Criminal Justice, Asset Protection, or a related field.
• Strong interpersonal and organizational skills.
• CFI, LPQ, CPP, LQ, or LPC certification preferred, but not required.
• Wicklander-Zulawski interview training.
• Superior verbal and written communication skills.
• Proven presentation, facilitation, and customer relations skills.
• Analytical, mathematical, and computer skills, including Excel, Word, PowerPoint, and Outlook.
• In-depth knowledge of store operations and all aspects of inventory management, policies, and procedures.
• Ability to travel an average of 60%, including some overnight travel.
• Multi-store loss prevention experience.

Skills

Experience

7–10 years of loss prevention experience in a multi-store environment; multi-store loss prevention experience.

Education

Bachelor’s degree in Criminal Justice, Asset Protection, or a related field.

Benefits

Medical, dental, and vision insurance (eligible from the first of the month following 30 days, with employer contributions); immediate 401(k) participation and a 100% vested employer match after one year of employment; 18 PTO days per year, increasing to 23 after five years; seven days per year of extended paid time off for medical, parental, and military leave; holiday pay; company-paid life insurance and long-term disability; voluntary Flexible Spending Account, short-term disability, and accident/hospital indemnity insurance; employee product discount; internal transfer and growth potential; $500 employee referral bonus program.

Culture

Swatch Group offers a dynamic, multicultural workplace rooted in Swiss precision, creativity, and a deep passion for watchmaking. As an employer, it brings together craftsmanship, industrial expertise, and brand diversity, giving teams the opportunity to contribute to both iconic heritage maisons and forward-looking innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.