Swatch Group Luxury Sales Advisor

Employment
Full-Time
Seniority
Entry-Level
Posted
Jul 7, 2026

About Swatch Group

Swatch Group stands as one of the world’s foremost watchmaking groups, uniting Swiss industrial excellence with a portfolio of distinguished maisons spanning accessible design, prestige horology, and high complication craft. As an employer, the Group offers a uniquely integrated environment, from research, manufacturing, and movement development to brand management, retail, and global operations. Rooted in Biel/Bienne and present worldwide, it values technical mastery, creative curiosity, and long-term commitment. Employees contribute to a culture where heritage, innovation, precision, and entrepreneurial energy converge, supporting iconic brands while shaping the future of Swiss watchmaking on an international stage.

Swatch Group hiring Luxury Sales Advisor in Madrid, Spain. Premium retail role with global watch leader.

Role & Responsibilities

  • Provide expert product consultation and styling guidance to clientele across Swatch Group's luxury watch portfolio
  • Achieve and exceed individual and team sales targets through consultative selling techniques
  • Build and maintain client relationships through exceptional service and follow-up engagement
  • Maintain comprehensive product knowledge across all brand collections and technical specifications
  • Execute visual merchandising standards and maintain retail environment presentation
  • Process transactions efficiently while ensuring compliance with company policies and procedures

Qualifications

  • Proven track record in luxury retail sales environments
  • Exceptional interpersonal and communication skills
  • Demonstrated ability to meet and exceed sales targets
  • Strong product knowledge and technical aptitude
  • Professional presentation and grooming standards appropriate to luxury retail

Skills

Consultative selling Client relationship management Product knowledge and technical expertise Point-of-sale systems Visual merchandising Conflict resolution Multilingual communication

Experience

Minimum 2 years of proven experience in luxury retail, watches, jewelry, or premium lifestyle goods sales environment.

Education

Secondary education (minimum); additional training in watchmaking, horology, or luxury retail preferred.

Workplace

The successful candidate will be located in Madrid, Madrid, Spain.

Culture

Swatch Group offers a dynamic, multicultural workplace rooted in Swiss precision, creativity, and a deep passion for watchmaking. As an employer, it brings together craftsmanship, industrial expertise, and brand diversity, giving teams the opportunity to contribute to both iconic heritage maisons and forward-looking innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swatch Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Advisor», «Client Relations Specialist», «Watch Sales Consultant», «Luxury Retail Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Swatch Group

Swatch Group Luxury Sales Advisor

Madrid, Spain

Continue to the application.