- Location
- 87 Wireless Road (View map)Bangkok 10330Thailand
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Human Resources, People & Culture
- Industry
- Fine Watches & Horology
- Posted
- Oct 29, 2026
About Swatch Group
Swatch Group stands as one of the world’s foremost watchmaking groups, uniting Swiss industrial excellence with a portfolio of distinguished maisons spanning accessible design, prestige horology, and high complication craft. As an employer, the Group offers a uniquely integrated environment, from research, manufacturing, and movement development to brand management, retail, and global operations. Rooted in Biel/Bienne and present worldwide, it values technical mastery, creative curiosity, and long-term commitment. Employees contribute to a culture where heritage, innovation, precision, and entrepreneurial energy converge, supporting iconic brands while shaping the future of Swiss watchmaking on an international stage.
The HR Operations Specialist develops compensation, benefits, and rewards policies, manages core HR operations, payroll, reporting, and employee programs, and advises stakeholders on HR practices. The role requires a bachelor's degree and at least five years of relevant HR experience.
Role & Responsibilities
- Develop and implement compensation, benefits, and rewards policies aligned with global guidelines and local market practices.
- Manage day-to-day HR operations and ensure accurate, timely execution of HR processes.
- Conduct market benchmarking and recommend competitive salary structures, new-hire compensation, and employee benefits.
- Manage annual salary reviews, bonuses, variable pay, and employee recognition programs.
- Design and monitor sales commission and incentive schemes to motivate performance and support business growth.
- Oversee payroll, tax deductions, social security, final settlements, and exit payments, ensuring accuracy and compliance.
- Develop, maintain, and communicate HR policies, procedures, and the employee handbook in line with company and legal requirements.
- Prepare and analyze HR reports, including headcount, turnover, personnel costs, and key HR metrics, to support business decisions.
- Protect the confidentiality of employee compensation data, ensure compliance with HR processes, and coordinate internal and external audits.
- Coordinate with retail teams and stakeholders to manage retail requirements.
- Collaborate with HR Business Partners, Leadership, and HQ to provide HR advice, improve reward practices, and align HR initiatives with business objectives.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Good knowledge of local labor laws, employment legislation, and HR policies.
- Strong knowledge of HR operations, HR systems, employee data management, and HR reporting and analysis.
- Good communication, interpersonal, and stakeholder management skills.
- Ability to manage priorities and work effectively in a fast-paced retail environment.
- Good command of English communication skills.
- Good proficiency in Microsoft Office.
Skills
Experience
Minimum 5 years of relevant work experience in HR Operations, Compensation & Benefits, or a related HR function.
Education
Bachelor's degree in Human Resources, Business Administration, or a related field.
Workplace
This position is based in Bangkok, Bangkok, Thailand.
Explore jobs in Thailand.
Culture
Swatch Group offers a dynamic, multicultural workplace rooted in Swiss precision, creativity, and a deep passion for watchmaking. As an employer, it brings together craftsmanship, industrial expertise, and brand diversity, giving teams the opportunity to contribute to both iconic heritage maisons and forward-looking innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swatch Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Human Resources Operations Specialist», «HR Services Specialist», «Human Resources Administrator», «HR Operations Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
