Swatch Group HR Officer

Overview

The Swatch Group Netherlands is the national sales organisation for a portfolio of renowned Swiss watch maisons within the Swatch Group. Operating from Eindhoven, the business supplies independent jewellers, major retailers and a limited number of branded retail outlets such as Swatch Stores and a Tissot boutique. As part of the global Swatch Group, the Dutch office combines Swiss watchmaking heritage with a commercial, retail-focused environment.

Role & Responsibilities

• Manage employee administration and maintain accurate personnel files and HR records for the Dutch organisation.
• Coordinate end-to-end recruitment activities, including job postings, candidate screening, interviewing and onboarding for HQ and retail roles.
• Administer payroll inputs and benefits information in collaboration with external payroll providers and finance.
• Advise managers and employees on HR policy, employment contracts and adherence to Dutch labour law and collective agreements.
• Support performance management processes and coordinate training, development and induction programmes.
• Maintain and update the HRIS; generate HR reports and metrics to support decision-making.
• Handle employee relations and day-to-day HR inquiries, ensuring confidentiality and professional escalation where required.
• Contribute to local HR projects and process improvements aligned with the group’s people policies.

Qualifications

• Relevant higher vocational or bachelor’s qualification in Human Resources, Business Administration or equivalent experience.
• Minimum of 2 years’ practical HR experience, preferably within retail, FMCG or consumer-facing organisations.
• Solid knowledge of Dutch labour law, employment contracts and HR compliance requirements.
• Proven administrative accuracy and experience with HRIS or personnel administration systems.
• Strong interpersonal skills, discretion and the ability to work with stakeholders across retail and head office functions.

Skills

Experience

At least 2 years of hands-on HR experience, preferably gained in a retail, wholesale or consumer brands environment, with exposure to recruitment, employee administration and employment‑law compliance.

Education

Higher vocational (HBO) or bachelor’s degree in Human Resources, Business Administration or related discipline; equivalent practical HR experience considered.

Workplace

Culture

The Swatch Group Netherlands blends Swiss watchmaking tradition with a commercially driven, retail-oriented culture. The workplace values precision, collaboration and professional development, offering a dynamic environment that supports cross‑functional teamwork between head office and retail operations.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.