Swatch Group Horologist

About Swatch Group

Swatch Group stands as one of the world’s foremost watchmaking groups, uniting Swiss industrial excellence with a portfolio of distinguished maisons spanning accessible design, prestige horology, and high complication craft. As an employer, the Group offers a uniquely integrated environment, from research, manufacturing, and movement development to brand management, retail, and global operations. Rooted in Biel/Bienne and present worldwide, it values technical mastery, creative curiosity, and long-term commitment. Employees contribute to a culture where heritage, innovation, precision, and entrepreneurial energy converge, supporting iconic brands while shaping the future of Swiss watchmaking on an international stage.

Swatch Group seeks an experienced watchmaker to service its Prestige brands, manage assigned work within service-level agreements, order parts and ensure watches are ready to wear. The role includes brand-specific training and ongoing development opportunities, alongside a comprehensive benefits package.

Role & Responsibilities

• Carry out partial, exchange and traditional servicing on Prestige brand watches in accordance with brand-specific guidelines and standards.
• Organize and manage assigned work to complete it within the department’s required Service Level Agreements (SLAs).
• Identify and order required spare parts.
• Communicate clearly with the supervisor and technical administration team about potential workflow issues or delays.
• Coordinate with the team to maintain smooth operations, including maintaining equipment and tools and ordering consumables.
• Ensure all required customer services have been completed and each watch is ready to wear.

Qualifications

• Experience servicing a variety of luxury Swiss-made watches, specifically Prestige brands.
• Impeccable attention to detail and the ability to follow detailed instructions and switch between them when needed.
• Experience working toward set targets.
• Self-motivation and the ability to deliver high-quality work in line with brand standards.
• Strong interest in continuing and developing a long-term career with Swatch Group.
• WOSTEP/BHI certification or equivalent.
• Relevant accreditations and specific training from luxury watch brands; Omega experience is desirable but not essential.

Skills

Experience

Experienced watchmaker with experience servicing a variety of luxury Swiss-made watches, specifically Prestige brands.

Workplace

Benefits

Medical, dental and vision insurance, with employer contribution; 401(k) participation and a 100% vested employer match after one year of employment; 18 PTO days per year, increasing to 23 after five years; seven days per year of extended paid time off for medical, parental and military leave; holiday pay; company-paid life insurance and long-term disability; voluntary flexible spending account, short-term disability and accident/hospital indemnity insurance; employee product discount; internal transfer and growth opportunities; $500 employee referral bonus.

Culture

Swatch Group offers a dynamic, multicultural workplace rooted in Swiss precision, creativity, and a deep passion for watchmaking. As an employer, it brings together craftsmanship, industrial expertise, and brand diversity, giving teams the opportunity to contribute to both iconic heritage maisons and forward-looking innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.