Swatch Group Executive Assistant & Office Manager

Overview

The Swatch Group Netherlands is the national sales organisation for a portfolio of renowned Swiss watch marques within the Swatch Group. Operating from Eindhoven, the team supplies independent jewellers, national retailers and a growing network of branded retail points such as Swatch Stores and Tissot boutiques. As part of the global Swatch Group, the organisation combines Swiss watchmaking heritage with a commercial, customer-facing sales structure.

Role & Responsibilities

• Provide high-level administrative and organisational support to the executive team, including calendar and email management, prioritisation of requests and preparation of briefing materials.
• Coordinate domestic and international travel arrangements, itineraries and expense reconciliations for leadership.
• Plan, schedule and organise internal and external meetings, board-level workshops and client visits; prepare agendas, minutes and follow-up actions.
• Manage day-to-day office operations: vendor relationships, facilities coordination, reception oversight and inventory of office supplies.
• Act as the principal point of contact for internal stakeholders and external partners, including retailers, boutiques and service providers.
• Support HR and finance administrative processes such as onboarding paperwork, invoice processing and basic payroll/expense administration in collaboration with central teams.
• Drive continuous improvement of office workflows and local procedures to enhance efficiency and executive productivity.
• Coordinate small events and in-house brand activations at the Eindhoven office or local retail locations as required.

Qualifications

• Proven experience (typically 3+ years) as an executive assistant, office manager or similar role within a corporate or retail environment; experience in luxury goods or retail is an advantage.
• Strong organisational aptitude with the ability to manage competing priorities for senior executives.
• Excellent written and verbal communication skills in Dutch and English; comfort liaising with senior stakeholders and external retail partners.
• High level of discretion and professional judgement when handling confidential information.
• Advanced proficiency with Microsoft Office suite (Outlook, Excel, PowerPoint) and digital calendar tools.
• Proactive problem-solver with attention to detail and a service-oriented mindset.

Skills

Experience

Typically 3+ years in executive support and office management, preferably within retail, consumer goods or luxury brand environments. Demonstrated record supporting C‑level or senior management and coordinating cross-functional stakeholders.

Education

Bachelor’s degree or equivalent in Business Administration, Office Management, or a related discipline preferred; relevant vocational qualifications or demonstrable experience accepted.

Workplace

Culture

Swatch Group Netherlands blends the craftsmanship and brand heritage of Swiss watchmaking with a commercial, retail-focused organisation. The workplace values practical collaboration, responsiveness to retail partners and a professional yet approachable demeanour, reflecting the wider Swatch Group’s combination of innovation and tradition.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.