Swatch Group Client Advisor

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Location
Employment Full-Time
Seniority Mid-Level
Posted Feb 9, 2026

Join Swatch Group in Perth as a Client Advisor for OMEGA. This role offers a dynamic environment in the luxury retail sector, focusing on customer service and sales.

Overview

Swatch Group, a renowned conglomerate in the luxury watch industry, is celebrated for its prestigious brands such as OMEGA. As an employer, the company is committed to fostering a dynamic and inclusive work environment, offering opportunities for professional growth and development within the luxury retail sector.

Role & Responsibilities

  • Provide exceptional customer service to clients, ensuring a personalized and memorable shopping experience.
  • Achieve sales targets and contribute to store profitability.
  • Maintain in-depth knowledge of OMEGA products and brand heritage.
  • Assist in visual merchandising and inventory management.
  • Build and maintain strong client relationships through effective communication and follow-up.

Qualifications

  • Previous experience in luxury retail or a similar customer-facing role.
  • Strong understanding of the luxury watch market and customer expectations.
  • Proven track record of achieving sales targets.

Skills

Excellent communication and interpersonal skills. Proficiency in sales techniques and customer service. Ability to work collaboratively in a team-oriented environment. Strong organizational skills and attention to detail.

Experience

Minimum of 2 years of experience in luxury retail or a related field.

Education

High school diploma or equivalent required; additional education in business or related fields is a plus.

Workplace

This position is based in Perth, Western Australia, Australia, within easy reach of Perth. Cerulean lists 4 open roles in Perth. In Australia as a whole, Cerulean currently features 185 open positions, with 4 posted this week.

Benefits

Competitive salary package, including performance-based incentives, comprehensive health benefits, and opportunities for career advancement within the Swatch Group.

Culture

The Swatch Group prides itself on a culture of innovation, excellence, and inclusivity. Employees are encouraged to bring their unique perspectives and skills to the table, fostering a collaborative and supportive work environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.