Swatch Group Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jul 17, 2026
About Swatch Group
Swatch Group stands as one of the world’s foremost watchmaking groups, uniting Swiss industrial excellence with a portfolio of distinguished maisons spanning accessible design, prestige horology, and high complication craft. As an employer, the Group offers a uniquely integrated environment, from research, manufacturing, and movement development to brand management, retail, and global operations. Rooted in Biel/Bienne and present worldwide, it values technical mastery, creative curiosity, and long-term commitment. Employees contribute to a culture where heritage, innovation, precision, and entrepreneurial energy converge, supporting iconic brands while shaping the future of Swiss watchmaking on an international stage.
OMEGA Client Advisor position at Chatswood Chase, Sydney. Join the iconic Swiss luxury watchmaker in a premium retail role.
Role & Responsibilities
- Deliver exceptional client service and product expertise across OMEGA's luxury timepiece collection
- Build and maintain client relationships through personalized consultation and follow-up
- Educate clients on watch heritage, technical specifications, and craftsmanship
- Facilitate sales transactions and ensure seamless customer experience
- Maintain showroom presentation and product displays to premium standards
Qualifications
- Proven retail or luxury sales experience
- Demonstrated knowledge of watches or fine jewelry
- Excellent interpersonal and communication skills
- Professional appearance and demeanor
- Ability to work in a team-oriented environment
Skills
Experience
Previous experience in luxury retail or hospitality is preferred; demonstrated success in client-facing roles within the watch, jewelry, or premium goods sector is advantageous.
Education
Secondary education or equivalent; formal training in luxury retail or watchmaking is a plus.
Workplace
This position is based in Chatswood, New South Wales, Australia, within easy reach of Sydney.
Culture
Swatch Group offers a dynamic, multicultural workplace rooted in Swiss precision, creativity, and a deep passion for watchmaking. As an employer, it brings together craftsmanship, industrial expertise, and brand diversity, giving teams the opportunity to contribute to both iconic heritage maisons and forward-looking innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swatch Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Specialist», «Retail Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.