Swatch Group Assistant Store Manager
Swatch (Swatch Group) — Assistant Store Manager, Champs-Élysées, Paris. Permanent role supporting store operations, sales and team development.
Overview
Swatch Group is a leading international watchmaking conglomerate that houses a portfolio of specialist brands spanning mass-market to haute horlogerie. The Swatch brand is known for its inventive, design-forward watches that fuse art, fashion and technology into accessible, colorful timepieces. As an employer, Swatch Group emphasises technical craft, creativity and continuous learning across its retail network, offering structured training pathways and opportunities for internal mobility.
Role & Responsibilities
- Support the Store Manager in driving sales performance and achieving store KPIs on the Champs-Élysées flagship.
- Lead daily store operations: opening/closing procedures, cash handling, stock control and loss-prevention measures.
- Coach, motivate and develop frontline sales staff through on-the-job training and performance reviews.
- Deliver exemplary client experience and clienteling, ensuring consistent brand standards and service protocols.
- Implement visual merchandising directives and maintain product presentation to reflect brand campaigns.
- Manage staff scheduling and shift coordination to optimise coverage for peak trading and events.
- Contribute to inventory management, receiving and replenishment processes and periodic stock counts.
- Prepare sales and operational reports for the Store Manager and escalate issues requiring remediation.
Qualifications
- Proven retail supervisory experience, preferably within watches, jewellery or fashion retail.
- Track record of meeting or exceeding sales targets and driving team performance.
- Strong leadership and coaching capabilities with the ability to develop junior talent.
- Solid numeracy and organisational skills for cash handling, stock control and basic reporting.
- Fluent, professional presentation and interpersonal skills appropriate for a high-traffic flagship.
Skills
Experience
Typically 2–4 years of progressive retail experience with at least one year in a supervisory or deputy-manager capacity; experience in watches, jewellery or premium fashion retail is strongly preferred.
Education
High school diploma (Baccalauréat) or equivalent; higher education in business, retail management or fashion is a plus.
Workplace
The role is situated in Paris, Île-de-France, France. There are currently 3.345 open positions in Paris on Cerulean, with 58 added recently. Within Île-de-France, Cerulean currently features 3.761 open roles, including 80 recent additions. Across France, Cerulean lists 4.322 open roles — 94 of them newly added.
Benefits
Dedicated in-house trainers and continuous professional development; opportunities for internal mobility.
Culture
The Swatch brand blends Swiss watchmaking savoir-faire with a playful, design-led spirit; the retail environment is fast-paced, creative and customer-centric. The employer places strong emphasis on training, career progression and cross-brand mobility within the Swatch Group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.