Swatch Group After-Sales Logistics Assistant

About Swatch Group

Swatch Group stands as one of the world’s foremost watchmaking groups, uniting Swiss industrial excellence with a portfolio of distinguished maisons spanning accessible design, prestige horology, and high complication craft. As an employer, the Group offers a uniquely integrated environment, from research, manufacturing, and movement development to brand management, retail, and global operations. Rooted in Biel/Bienne and present worldwide, it values technical mastery, creative curiosity, and long-term commitment. Employees contribute to a culture where heritage, innovation, precision, and entrepreneurial energy converge, supporting iconic brands while shaping the future of Swiss watchmaking on an international stage.

Role & Responsibilities

• Receive watches, spare parts and supplies.
• Inspect, identify and route products according to defined procedures.
• Prepare shipments for clients, manufactures and repair centers.
• Track the movement of goods and handle customs clearance.
• Record receipts, transfers and shipments in administrative systems.
• Update logistics tracking tools and information systems; verify the accuracy of information and related documents.
• Invoice after-sales service work and verify invoice approvals.
• Participate in regular inventory counts and stock checks, report discrepancies or anomalies, and help maintain accurate physical and system stock records.
• Prepare orders, parcels and shipments; ensure products are correctly identified and stored.
• Manage stocks of shipping and office supplies.
• Follow internal procedures and applicable safety rules, protect products in their care, and help maintain a clean, safe workplace.

Qualifications

• Baccalaureate to two years of post-secondary education; a BTS in Transport and Logistics, BTS in International Trade or equivalent is appreciated.
• 3–5 years of experience in logistics, supply chain and/or goods-flow management in an after-sales service and/or luxury environment.
• Proficiency with IT tools.
• Ability to manage priorities.
• Autonomy in work.

Skills

Experience

3–5 years in logistics, supply chain and/or goods-flow management in an after-sales service and/or luxury environment.

Education

Baccalaureate to two years of post-secondary education; a BTS in Transport and Logistics, BTS in International Trade or equivalent is appreciated.

Culture

Swatch Group offers a dynamic, multicultural workplace rooted in Swiss precision, creativity, and a deep passion for watchmaking. As an employer, it brings together craftsmanship, industrial expertise, and brand diversity, giving teams the opportunity to contribute to both iconic heritage maisons and forward-looking innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.